Pulseway vs. StackPath Edge Delivery

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.

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Well suited to:

1. Startups - Very competitive pricing, better than AWS for object storage and CDN.
2. The less technical - for those looking to implement a CDN, it doesn't get any easier than StackPath
3. The more technical - Well documented API, serverless scripting and container deployments
4. Fast object delivery - StackPath tends to be faster (sometimes much more ) than AWS S3. See below however...

Not so well suited to:

1. Multi-tiered web applications
2. Ultra high bandwidth requirements. Stackpath isn't meant to be a substitute for AWS or Azure when you're looking to push 100s of TBs of traffic.
3. Object storage works well if you don't need fine-grained bucket lifecycle or permissions management.

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• It monitors computers and notifies us of any issues with any computer.
• It allows remote control of computers, such as requesting a computer to reboot itself.
• It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.

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• Price competitive.
• Easy to use.
• Good reporting.
• Quick to deploy.
• Start-up friendly.
• Good technical information via blog, FAQ and community discussion.
• I can talk to real person for urgent support.

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• It would be nice if they increased their scope of supported third-party apps.
• It would be great if they would create an ios app for their ticket system.
• If they could possibly build in a location service for tracking devices, that would be helpful.
• If they had two-factor authentication, it would be nice.

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• Analytics.
• Many options hidden in API.
• Web console.

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The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.

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I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!

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Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.

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When we identified the need for having a Content Delivery Network to improve our website loading performance we researched a bit and found StackPath. Reading its reviews and the info on its website we have found that they had everything we needed so we didn't need to look for other products.

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• Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
• I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
• Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.

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• Easy 25-30% improvement in website performance vs non CDN solution
• Less expensive and faster object storage than AWS
• Aided greatly in maintaining KPIs in terms of performance, availability

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