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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    VMware vSphere

    Score8 out of 10
    N/AAn enterprise workload platform, vSphere is used to improve the performance for a data center. It is used to boost operational efficiency, supercharge workload performance, and accelerate innovation.

    $995

    per year

    Pricing
    PulsewayVMware vSphere
    Editions & Modules
    Enterprise
    $0.80
    per month per installation
    Standard
    $995.00
    per year
    Enterprise
    $3,995.00
    per year
    Offerings
    Pricing Offerings
    PulsewayVMware vSphere
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden fees or contracts. Term-based discounts.—
    More Pricing Information
    Community Pulse
    PulsewayVMware vSphere
    Considered Both Products
    Kaseya
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    97%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    97%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    26 Answers
    Features
    PulsewayVMware vSphere
    Server Virtualization
    Comparison of Server Virtualization features of Pulseway and VMware vSphere
    Feature
    Pulseway
    -
    Ratings
    VMware vSphere
    7.2
    67 Ratings
    11% below category average
    Virtual machine automated provisioning00 Ratings7.062 Ratings
    Management console00 Ratings7.067 Ratings
    Live virtual machine backup00 Ratings6.060 Ratings
    Live virtual machine migration00 Ratings8.065 Ratings
    Hypervisor-level security00 Ratings8.062 Ratings
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    PulsewayVMware vSphere
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    Score7.4 out of 10
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    No answers on this topic
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PulsewayVMware vSphere
    Likelihood to Recommend
    6.4
    (13 ratings)
    7.0
    (70 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (7 ratings)
    Usability
    7.8
    (4 ratings)
    8.0
    (11 ratings)
    Support Rating
    9.6
    (2 ratings)
    8.0
    (25 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    9.7
    (3 ratings)
    User Testimonials
    PulsewayVMware vSphere
    Likelihood to Recommend
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
    Read full review
    VMware by Broadcom
    vSphere is well suited for multiple VMWare hosts and can be very useful in larger enterprises where vMotion is used to load balance and failover running virtual machines. In smaller businesses with one or two hosts then the features can be overkill. The addition of virtual TPM support is a very nice addition to provide vm security in a more Microsoft supported methodology.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    VMware by Broadcom
    • vMotion that provides seamless movement of Virtual Machines between physical hosts and datastores.
    • Ease of Manage: vCenter provides very good management experience to the users.
    • It provides hassle free upgrade of versions, which requires good planning.
    • Easy to manage datastore, networks, CPU and memory resources.
    • It also allows to convert the physical machine and bring it to vSphere Environment with minimum effort.
    Incentivized
    Read full review
    Cons
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    VMware by Broadcom
    • Allow enable EVC without requiring host shutdown
    • More detail in recent tasks. Instead of just showing a task called "Reconfigure virtual machine" also have a link to more detailed information as to what was reconfigured, changed or removed.
    • Allow searching tasks or events
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    No answers on this topic
    VMware by Broadcom
    We are constantly looking for change that will benefit our company. We are not ones to stick with a product simply because it is what we know, but rather looking for what fits us best. We can't imagine another product on the market today doing a better job of handling our infrastructure than vSphere.
    Read full review
    Usability
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    VMware by Broadcom
    Very useful for environments where space and energy consumption are issues and management is not very keen on upfront spending on hardware every time whenever requirement comes from any dept for provisioning a machine for their occasional use, easily can be done in case of VMware vSphere in few clicks. Backup, security, monitoring and management everything is covered but at additional cost.
    Incentivized
    Read full review
    Support Rating
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
    Read full review
    VMware by Broadcom
    I rarely ever have to contact support and when I do need to resolve an issue, there is always an abundance of kb articles and research information available that can help quickly resolve the issue. Depending on the type of support contract you have, you may get support from some offshore group in another country and this could be a little challenging because of the language barrier.
    Incentivized
    Read full review
    Implementation Rating
    Kaseya
    No answers on this topic
    VMware by Broadcom
    Just make sure that when you implement, that the person implementing truly knows what they are doing and has a plan of action coming in. Since our initial implementation using a consulting service, I have implemented a few vSphere just from what I learned at the initial implementation and use over time, and the person implementing really needs to know what they are doing or you will miss out on features that may help you down the line
    Read full review
    Alternatives Considered
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
    Read full review
    VMware by Broadcom
    vSphere has a lot more feature sets than Hyper-V but at a much higher cost of entry versus MS Hyper-V. I have not been able to play with Hyper-V as much as I would have liked, but the setup and ongoing maintenance seems to be easier in vSphere than with Hyper-V
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Kaseya
    No answers on this topic
    VMware by Broadcom
    The contract terms are very clear and can be updated as per the project requirement. Customer support is also included in the contract which help us to troubleshoot critical issues very easily. Training included in contract will really help the client team to empower and hands-on on the latest updates and enhancements
    Read full review
    Professional Services
    Kaseya
    No answers on this topic
    VMware by Broadcom
    As I said earlier, they're always ready to understand our issues and propose the best and most appropriate solution for issues all the time. The security patches solution is accordingly to the business needs. Another scenario is their Knowledge Base where
    they're many articles that help you in order to solve something which
    is wrong.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    VMware by Broadcom
    • Having vSphere helped my business quickly recover from a ransomware attack which would have crippled us for weeks if we were not virtualized. I think the ROI on something like that is immeasurable.
    • vSphere has allowed my company to purchase bigger server hardware to host 3 or 4 virtual servers, which was at a cost much lower than buying 3 or 4 server hardware boxes, saving us thousands each time we need to upgrade hardware.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report