Pure Chat by Ruby vs. RumbleTalk

RumbleTalk

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pure Chat by Ruby	Score 8.6 out of 10	N/A	Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.	$10 per month
RumbleTalk	Score 9.1 out of 10	N/A	RumbleTalk is a live chat tool from the company of the same name featuring group chat and document or video sharing.	$25 per month

Pricing

Pure Chat by Ruby

RumbleTalk

Editions & Modules

Additional Users - Pro: $10
per month
Additional Users - Growth: $15
per month
Growth: $49
per month
Pro: $99
per month

No answers on this topic

Offerings

Pricing Offerings
Pure Chat by Ruby	RumbleTalk
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

RumbleTalk offers a flexible pricing plan for chats of all sizes. Whether it be for an online event, a business conference, a virtual class, or a group chat for your podcasts and websites, they can tailor-fit each plan to meet your goals. Each user is given the freedom to upgrade or downgrade their plan as needed. They can start with a free plan to try it out then upgrade to a paid plan that starts at 25$.

More Pricing Information

Community Pulse
	Pure Chat by Ruby	RumbleTalk
Top Pros	Pro Mobile app Pro Quick connection Pro Good customization	Pro Features and functionality Pro Slow down Pro Easy integration
Top Cons	Minus Set up Minus Nice feature Minus Chat widget	Minus Small enterprises Minus Storage space Minus Free trial

Best Alternatives
	Pure Chat by Ruby	RumbleTalk
Small Businesses	Gist Score 9.6 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Pure Chat by Ruby	RumbleTalk
Likelihood to Recommend	8.6 (2 ratings)	9.1 (1 ratings)

User Testimonials
	Pure Chat by Ruby	RumbleTalk
Likelihood to Recommend	Ruby Receptionists, Inc Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone Incentivized Matthew Gehrman Agency Principal Read full review	RumbleTalk In my experience using RumbleTalk talk for my radio station, it's easy and reliable. It connects my listeners in one place our DJs can interact and more. This is really great for my organization it's helping a lot, and I wouldn't change it for anything. It's easy to use and it provides everything I'm looking for. Verified User Anonymous Read full review
Pros	Ruby Receptionists, Inc Online chat Multiple websites, multiple users Supervisor feature Incentivized Toby Mei Senior Marketing Analyst Read full review	RumbleTalk No answers on this topic
Cons	Ruby Receptionists, Inc Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use. Incentivized Matthew Gehrman Agency Principal Read full review	RumbleTalk No answers on this topic
Alternatives Considered	Ruby Receptionists, Inc Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions. Incentivized Toby Mei Senior Marketing Analyst Read full review	RumbleTalk No answers on this topic
Return on Investment	Ruby Receptionists, Inc Instant connection with our clients and prospects Expanded our ability to increase client contact efficiency Allows us to stay up to date with the ever changing demand of consumers Incentivized Matthew Gehrman Agency Principal Read full review	RumbleTalk No answers on this topic
ScreenShots		RumbleTalk Screenshots