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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pure Chat by Ruby

    Score8.6 out of 10
    N/APure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.

    $10

    per month

    SlickText

    Score6.3 out of 10
    N/ASlickText, from Slicktext.com headquartered in Jamestown (Slick Innovations LLC) is a mobile marketing platform emphasizing text and SMS marketing. Subscriptions support unlimited contacts, picture messaging, and rollover texts.

    $29

    per month

    Pricing
    Pure Chat by RubySlickText
    Editions & Modules
    Additional Users - Pro
    $10
    per month
    Additional Users - Growth
    $15
    per month
    Growth
    $49
    per month
    Pro
    $99
    per month
    The Basic
    $29
    per month 500 Texts
    The Step Up
    $49
    per month 1,000 Texts
    The Lil' Bro
    $79
    per month 2,000 Texts
    The Big Bro
    $139
    per month 3,600 Texts
    The Boss
    $189
    per month 5,000 Texts
    The Albatross
    $350
    per month 10,000 Texts
    The Whale
    $750
    per month 25,000 Texts
    The Monstro
    1,250
    per month 50,000 Texts
    The Mammoth
    1,999
    per month 100,000 Texts
    Offerings
    Pricing Offerings
    Pure Chat by RubySlickText
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Pure Chat by RubySlickText
    Small Businesses
    Olark
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Zoho SalesIQ
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pure Chat by RubySlickText
    Likelihood to Recommend
    8.6
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Pure Chat by RubySlickText
    Likelihood to Recommend
    Ruby Receptionists, Inc
    Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone
    Incentivized
    Read full review
    SlickText
    Very well suited for those getting started with SMS campaigns. It was easy for everyone on our team to pick up and get going without a lot of training. If you have mobile number lists in the hundreds of thousands I can see how it would be tough to manage with the lists, keywords, etc. I could be wrong as we are not in that space but that would be my assumption.
    Incentivized
    Read full review
    Pros
    Ruby Receptionists, Inc
    • Online chat
    • Multiple websites, multiple users
    • Supervisor feature
    Incentivized
    Read full review
    SlickText
    • User friendly interface
    • A good resource for making sure we maintain compliance with all the privacy policies
    • The text-to-join feature looks awesome. That is the one we are hoping to get started soon.
    Incentivized
    Read full review
    Cons
    Ruby Receptionists, Inc
    • Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
    • Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.
    Incentivized
    Read full review
    SlickText
    • Easy to find resources for short codes
    • The current automation is nice for beginners but it's not terribly sophisticated for experienced users
    • Minimal integrations to this point but I'm sure more are on the way
    Incentivized
    Read full review
    Usability
    Ruby Receptionists, Inc
    No answers on this topic
    SlickText
    Very easy to use. Intuitive website that our entire team has been able to quickly pick up. In my opinion it is the most user friendly interface of all the software we did demos with.
    Incentivized
    Read full review
    Alternatives Considered
    Ruby Receptionists, Inc
    Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions.
    Incentivized
    Read full review
    SlickText
    We felt SlickText was the most user friendly, budget friendly, and we liked the fact that they didn't balk at the fact we wanted to go month to month to start so we didn't end up in a long term commitment right out of the gate.
    Incentivized
    Read full review
    Return on Investment
    Ruby Receptionists, Inc
    • Instant connection with our clients and prospects
    • Expanded our ability to increase client contact efficiency
    • Allows us to stay up to date with the ever changing demand of consumers
    Incentivized
    Read full review
    SlickText
    • We are receiving a click through rate anywhere between 12-20% on our renewal reminder texts
    • Those people who click have a conversion rate of around 50% which is the best of any of the campaigns we run
    • One negative could be if we start to use the tool for promotional texts then there may be a negative impact on the member experience. Need to use it in moderation
    Incentivized
    Read full review
    ScreenShots

    SlickText Screenshots

    Screenshot of Text message marketing software with a toolset that helps grow, engage, and nurture customers.Screenshot of The Platform balances sophistication and simplicity making it easy to start, learn, and grow.Screenshot of For 50 or 500,000 messages, SlickText offers fast send speeds and high delivery rates.Screenshot of Subscriber growth tools to maximize audience size and keep it growing.Screenshot of An automated workflow tool used to create automated SMS sequences that engage with people one-on-one. No coding required.