TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pure Chat by Ruby

    Score8.6 out of 10
    N/APure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand.

    $10

    per month

    Tars

    N/AN/ATars is a marketing-oriented chatbot solution from Tars Technologies headquartered in Bengaluru, designed to help marketers increase their PPC and paid ad conversion rate using chatbots based conversational landing pages.N/A
    Pricing
    Pure Chat by RubyTars
    Editions & Modules
    Additional Users - Pro
    $10
    per month
    Additional Users - Growth
    $15
    per month
    Growth
    $49
    per month
    Pro
    $99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Pure Chat by RubyTars
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Pure Chat by RubyTars
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    User Ratings
    Pure Chat by RubyTars
    Likelihood to Recommend
    8.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Pure Chat by RubyTars
    Likelihood to Recommend
    Ruby Receptionists, Inc
    Chat is nothing new but the ease of use and functionality is key, that being said Pure Chat nails it across the board. We use the chat across our website and ad pages. Don't see a situation where this effective tool would be less appropriate, consumers want instant information and instant connection, chat provides both without being tied up on the phone
    Incentivized
    Read full review
    Tarsense Technologies Pvt Ltd
    No answers on this topic
    Pros
    Ruby Receptionists, Inc
    • Online chat
    • Multiple websites, multiple users
    • Supervisor feature
    Incentivized
    Read full review
    Tarsense Technologies Pvt Ltd
    No answers on this topic
    Cons
    Ruby Receptionists, Inc
    • Transcripts that could generate in a PDF or Word doc rather than .txt file, option would be nice
    • Chat is straight forward so not much room for improvement, we're happy with the service, functionality, and ease of use.
    Incentivized
    Read full review
    Tarsense Technologies Pvt Ltd
    No answers on this topic
    Alternatives Considered
    Ruby Receptionists, Inc
    Didn't see much pros and cons comparing Pure Chat and Olark. They all do the job. However, Pure Chat is free to use on basic functions.
    Incentivized
    Read full review
    Tarsense Technologies Pvt Ltd
    No answers on this topic
    Return on Investment
    Ruby Receptionists, Inc
    • Instant connection with our clients and prospects
    • Expanded our ability to increase client contact efficiency
    • Allows us to stay up to date with the ever changing demand of consumers
    Incentivized
    Read full review
    Tarsense Technologies Pvt Ltd
    No answers on this topic
    ScreenShots