Likelihood to Recommend This is one of the most user-friendly QMS programs I have used because it does not require lengthy training to navigate the system. We are able to bring on a new employee and have them start their own initial onboard training in Qualio with only a simple introductory message that shares a few key instructions. The available training in Qualio Help has proved very effective when needed. An individual can pick whatever training is appropriate at that moment and there will be instructions on demand on any topic related to Qualio operations. Qualio is relatively new software and is maturing with a responsive staff that releases new updates on a monthly, weekly, or even daily basis. It has grown incapability in the two years I have used it and it continues to evolve through customer inputs and looking at other state-of-the-art products. The staff listen and respond quickly compared to my past experiences with other QMS software. There is an opportunity for them to provide more and better features, but the gap is closing and the Qualio engineers have been very collaborative to work with, providing us opportunities to participate in their directions for growth.
Read full review It is well suited for our Customers who are particularly keen on reviewing the source of their Assets; Having the data integrated into one place so they can run analytics against it (to compare designs, vendors, locations etc.). This also allows them to run risk management reports which are a popular feature. It is less useful for our smaller customers where the number of assets does not warrant such tools and the time to integrate can be quite long.
Read full review Pros Is flexible enough to customize for use for different types of medical devices, enabling us to integrate it into our processes and support our quality automation initiatives. Supports a distributed/remote workforce by enabling electronic record-keeping and signatures. Generally supportive of the quality system regulations we are subject to. Jen Baird Co-Founder, Chief Executive Officer, Director
Read full review Helped us save time and money. Optime our packaging and become more environmentally friendly. Integrates really well with other SAP products and increases overall productivity and helps us follow all the compliances. Read full review Cons I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also I would prefer that users be able to purchase licences directly without contacting a representative Read full review Pricing Training on how to use Since I have explored only a few options as of now, I don't feel any major issues with it. Read full review Likelihood to Renew UI and complexity
Read full review Usability SAP Responsible Design and Production needs regulatory alignment.
Read full review Support Rating Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
Read full review Alternatives Considered Much better suited to a small start-up environment than Green Light Guru. Less suited in terms of usability compared to Q Pulse which has more bespoke configuration options, is easier to configure, and has more modules that interact with each other. Have tried Q Pulse and Green Light Guru.
Read full review PLM systems help manage the entire lifecycle of a product from inception, through engineering design and manufacturing, to service and disposal. Some PLM systems offer modules or capabilities focused specifically on sustainability and responsible design practices.
Read full review Return on Investment The number of emails received.. end up just deleting as it is spamming my inbox. Benefitting from E-sign approvals. Keeping track of our documents in a efficient and better way. Amazing to use a cloud based system where everything is not on paper. Read full review Faster and effective compliance with regulations. Increase in customer trust Real time monitoring is very handy and solves a specific problem of sustainable development goals for us. Read full review ScreenShots