Qualys TotalCloud vs. Zscaler Internet Access

We have found Qualys TotalCloud useful to track down and identify specific files or packages, which helped us to verify that the solution we had implemented was successful. It also helped us do identify false positives, since the paths of the files are included in the Qualys TotalCloud details, so we could see if files were just and set of old install files.

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I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.

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• Provides a secure VPN connection point for endpoint connectivity.
• Provides the VPN connectivity in a fast and reliable connection state.
• Very dependable, once connected the connection stays up and there's no fuss.
• Very good at letting you know when you are not authenticated.
• Very easy to authenticate and regain access when your session times out.

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• ZS CLI support to turn off ZIA and ZDX service specifically on mac.
• Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

After installing Qualys TotalCloud, it was just a matter of initiating a service or daemon and it continues to run. There is no maintenance or special monitoring needed. Qualys TotalCloud seamlessly reports the required information to Cisco Security and all we need to do is check the Cisco Security interface for any vulnerabilities that we need to address.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

There are often performance issues reported

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Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

good the engineer give excellent support and eplanation

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Allowed me to resolve vulnerabilities so that none of our servers have high-priority vulnerabilities.
• Keeping our own environments safe also ensures that our customers' environments are safe.
• Using the Qualys TotalCloud details reported on our servers allows us to assist customers in resolving their vulnerabilities that they ask us for assistance with resolving.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info