QuickBooks Online Advanced vs. SoftLedger

I would not recommend QuickBooks Online for any business whatsoever. It doesn't matter how big or how small. The software is completely antiquated, and there's zero customer service. I've already canceled my subscription after 30 years of being a user. If they spent as much time listening to the feedback from the users instead of sending out these pointless reviews, they might be on the right track. I've never had a single response to any feedback that I've given.

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They provide more robust capabilities overall than QuickBooks (who we were previously using).

• Automated repetitive postings (Monthly, quarterly, & annual).
• The AI assistant makes pulling detailed reports very simple and supports batch data processing. This has reduced forecast creation time by over 60%.
• There are a decent number of apps that can be used as QBO add-ons and sync seamlessly with it.

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• I would like a manual with instructions for specific tasks, organized by index. That would greatly help novices coming to QuickBooks Online and learning its features. Since bookkeepers are old school (we rely on the same functions we were trained on), we need consistency and easy-to-read instructions.

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It has become second nature to use Quick Books at the company. If you need a report you log in and pull the report. It helps expedite reconciliation of bank accounts, the automation of most tasks make it easy to get mundane tasks completed quickly.

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QuickBooks Online Advanced is highly usable and intuitive for most day-to-day financial tasks. Its interface is clear, and core functions such as invoicing, reconciliation, and reporting are easy to perform. While some advanced features like report customization or integrations can be less straightforward, overall the platform offers a smooth and efficient user experience.

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Very intuitive....there was not much of a learning curve to catch on to the nuances of a new system

In the 5 years I have been using it, I cannot recall there ever having been an outage or not being able to access the system. Sure, there are issues with internet speeds sometimes that are unrelated to Intuit but it is a very reliable system.

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Since we do not integrate the software with other systems, I do not have any issues with speed related to that. Pages tend to load pretty quickly, but there are times when reports or other pages take a little longer to load than usual. It is not an overly frustrating amount of time, though, and it happens infrequently.

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Independently Invited by TrustRadius

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The online training is good enough.

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I did not participate in this part particularly much. The implementation was simple and easy to perform. There were not any major issues that arose during the process. QuickBooks has made the processes pretty streamless and I believe they had anticipated many difficulties ahead of time. This was easy enough

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Independently Invited by TrustRadius

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We went with QB because of the tax reporting and automated features. A lot of things are included with the subscription (even though some add ons are very expensive). When pricing similar products we found that the price was very similar after all the features we use in QB were added.

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It is great for what we need

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• QuickBooks Online Advanced has allowed us to keep better track of expenses and find areas to save money.
• QuickBooks Online Advanced allows us to clearly see where all money is going.
• QuickBooks Online Advanced helps us compare years and time periods to see if projects, products, etc. are benefiting us.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info