Rackspace Email vs. SiteGround

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rackspace Email
Score 10.0 out of 10
N/A
Rackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.
$2.99
per month per user
SiteGround
Score 9.8 out of 10
N/A
SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.
$14.99
per month
Pricing
Rackspace EmailSiteGround
Editions & Modules
Rackspace Email
$2.99
per month per user
Rackspace Email Plus
$3.99
per month per user
Rackspace Email Plus + Add Archiving
$6.99
per month per user
StartUp 24 months
$14.99
per month
StartUp 12 months
$17.99
per month
StartUp 1 month
$24.99
per month
GrowBig 24 months
$24.99
per month
GrowBig 12 months
$29.99
per month
GrowBig 1 month
$34.99
per month
GoGeek 24 months
$39.99
per month
GoGeek 12 months
$44.99
per month
GoGeek 1 month
$49.99
per month
GoGeek 3 months
$49.99
per month
Offerings
Pricing Offerings
Rackspace EmailSiteGround
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Rackspace EmailSiteGround
Best Alternatives
Rackspace EmailSiteGround
Small Businesses
SiteGround
SiteGround
Score 9.8 out of 10
Flywheel
Flywheel
Score 10.0 out of 10
Medium-sized Companies
WP Engine
WP Engine
Score 8.5 out of 10
WP Engine
WP Engine
Score 8.5 out of 10
Enterprises
Pantheon
Pantheon
Score 8.5 out of 10
AccuWebHosting.Com
AccuWebHosting.Com
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Rackspace EmailSiteGround
Likelihood to Recommend
10.0
(2 ratings)
9.5
(15 ratings)
Support Rating
8.0
(1 ratings)
9.9
(4 ratings)
User Testimonials
Rackspace EmailSiteGround
Likelihood to Recommend
Rackspace
If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
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SiteGround
If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need. Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
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Pros
Rackspace
  • Racksapce is quick and helpful when contacted for support.
  • Rackspace is easy to set up and run on various email clients.
  • The service is affordable and compares well with any similar services.
  • It has a nice admin panel which is easy to follow and understand.
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SiteGround
  • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
  • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
  • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
  • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
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Cons
Rackspace
  • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
  • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
  • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
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SiteGround
  • Business model and clarity about prices after the second year
  • Server Performance when it's stressed or under a big volume of traffic
  • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
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Support Rating
Rackspace
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
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SiteGround
I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
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Alternatives Considered
Rackspace
No answers on this topic
SiteGround
I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc In my opinion, SiteGround actually has packages that make sense for wordpress hosting. If my website gets a lot of traction in the future, I will need to upgrade from the current plan and maybe move away from SiteGround.
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Return on Investment
Rackspace
  • We have had little disruption with our emails. I can think of only one problem in the last three years.
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SiteGround
  • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
  • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
  • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
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