I like SiteGround for the Great Support and fast loading WordPress sites
September 01, 2020

I like SiteGround for the Great Support and fast loading WordPress sites

Laura Glover | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with SiteGround

SiteGround is our favourite service provider that we use for domains, emails, and hosting of my clients' websites. We are a web design studio so our clients like to keep all their web stuff together. SiteGround allows us to host our clients multiple websites. We create WordPress websites and require a hosting system that caters to the platform.
  • Great support.
  • Specialize in environment for WordPress platform.
  • Secure and fast.
  • Choice of International Default Server.
  • Super easy to set up.
  • Great UI.
  • There is a limit of total file space on the package.
  • Need to commit to 1-3 years upfront to get special price.
  • Able to host multiple WordPress sites comfortably.
  • Excellent support and customer services was needed.
  • Ability to expand product offering to emails, hosting and domains to clients.
  • Secure environment = more blocked attacks.
  • Faster websites speed.
I chose SiteGround because we needed that personal touch. Other service providers we have used before have terrible customer/tech support. We chose SiteGround and we will continue to use them as our quality service provider because their technical support has been outstanding. The hosting environment is safer, with weekly malware scans, and have generally found less attacks on the websites hosted here.
I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.

Do you think SiteGround delivers good value for the price?


Are you happy with SiteGround's feature set?


Did SiteGround live up to sales and marketing promises?


Did implementation of SiteGround go as expected?


Would you buy SiteGround again?


SiteGround is great for WordPress hosting or host basic HTML pages, which are great for quick landing pages.
If you are a small/medium company and don't want to worry about hosting and emails, SiteGround has a stable environment and superb tech support if needed. Easy to set up. The speed of the page loads are very good too. Weekly malware and security scans are done. And daily backups are available if something happened to your site.

Using SiteGround

5 - 
Client Administrators
Website Developer
Website Designer

Evaluating SiteGround and Competitors

Yes - We moved some of our quality clients from HostGator to SiteGround. We did this because of security and lack of quality support and our high end clients needed more than HostGator.
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Third-party Reviews
We needed Support and a secure environment. We did pay a little more for Siteground's service, but is worth it.
I might have got a bigger package and moved all clients over at once.

SiteGround Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes - Yes, typically within a day SiteGround has fixed the bugs I reported .
Every time I interact with them my stress is dissolved because they understand and can fix my problem.