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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rackspace Email

    Score10 out of 10
    N/ARackspace Email presents what the vendor describes as a reliable, cost-effective solution for small business email hosting. Hosting services start at 25GB, and services include email migration, spam and virus protection built-in, an upgrade to include archiving, and 24x7x365 support.

    $2.99

    per month per user

    Tresorit

    Score6.2 out of 10
    N/ATresorit offers end-to-end encrypted file sync & sharing. The vendor promises an ultra-secure place in the cloud to store, sync and share files easily from anywhere, anytime. The vendor says Tresorit is powered by end-to-end encryption and enhanced with a flexible permission system, therefore it seals your files away from internal data breaches and hackers. All the data is securely stored according to the GDPR in Europe in Microsoft Azure datacenters. Tresorit promises to help secure…

    $13.99

    per month 1TB of encrypted storage

    Pricing
    Rackspace EmailTresorit
    Editions & Modules
    Rackspace Email
    $2.99
    per month per user
    Rackspace Email Plus
    $3.99
    per month per user
    Rackspace Email Plus + Add Archiving
    $6.99
    per month per user
    Personal
    $13.99
    per month 1TB of encrypted storage
    Business Standard
    $18
    per month 1TB of encrypted storage
    Business Plus
    $24
    per month per user (2TB of encrypted storage per user)
    Professional
    $33.99
    per month 4TB of encrypted storage
    Enterprise
    Custom
    Starts from 50 users
    Offerings
    Pricing Offerings
    Rackspace EmailTresorit
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount for annual pricing.
    More Pricing Information
    Features
    Rackspace EmailTresorit
    File Sharing & Management
    Comparison of File Sharing & Management features of Rackspace Email and Tresorit
    Feature
    Rackspace Email
    -
    Ratings
    Tresorit
    4.7
    1 Ratings
    56% below category average
    Video files00 Ratings2.01 Ratings
    Audio files00 Ratings2.01 Ratings
    Document collaboration00 Ratings2.01 Ratings
    Access control00 Ratings2.01 Ratings
    File search00 Ratings10.01 Ratings
    Device sync00 Ratings10.01 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Rackspace Email and Tresorit
    Feature
    Rackspace Email
    -
    Ratings
    Tresorit
    7.7
    1 Ratings
    12% below category average
    User and role management00 Ratings9.01 Ratings
    File organization00 Ratings5.01 Ratings
    Device management00 Ratings9.01 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Rackspace Email and Tresorit
    Feature
    Rackspace Email
    -
    Ratings
    Tresorit
    8.0
    1 Ratings
    8% below category average
    Performance00 Ratings6.01 Ratings
    Reliability00 Ratings10.01 Ratings
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    Rackspace EmailTresorit
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    Score4.8 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    WP Engine
    Score7.4 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Rackspace EmailTresorit
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Rackspace EmailTresorit
    Likelihood to Recommend
    Rackspace
    If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
    Incentivized
    Read full review
    Tresorit
    Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well. Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.
    Incentivized
    Read full review
    Pros
    Rackspace
    • Racksapce is quick and helpful when contacted for support.
    • Rackspace is easy to set up and run on various email clients.
    • The service is affordable and compares well with any similar services.
    • It has a nice admin panel which is easy to follow and understand.
    Incentivized
    Read full review
    Tresorit
    • Support
    • Secure Storage
    Incentivized
    Read full review
    Cons
    Rackspace
    • Ticket system - For the most part, it's fine, but you have to log in to see the ticket/case messages. The email notification only lets you know you have a message.
    • Login speed - It takes a bit longer than what most users would like to login to the admin panel.
    • Clicks to control panel - The default screen is the ticket screen. I would prefer the home page immediately include a method to get to my admin tools beyond ticket creation.
    Incentivized
    Read full review
    Tresorit
    • Shared Folders with outside guests, to collaborate with them (collect uploads).
    • Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.).
    Incentivized
    Read full review
    Support Rating
    Rackspace
    Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
    Incentivized
    Read full review
    Tresorit
    Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.
    Incentivized
    Read full review
    Alternatives Considered
    Rackspace
    No answers on this topic
    Tresorit
    Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except SpiderOak) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage. SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (SpiderOak has promised features for several years at this point).
    Incentivized
    Read full review
    Return on Investment
    Rackspace
    • We have had little disruption with our emails. I can think of only one problem in the last three years.
    Incentivized
    Read full review
    Tresorit
    • Ensures our business is able to remain operational.
    • Provides comfort on data security and compliance.
    Incentivized
    Read full review
    ScreenShots

    Tresorit Screenshots

    Screenshot of Access encrypted documents from any device and stay in sync with your team.Screenshot of Securely share anything within the company, or with clients and contractors.Screenshot of Replace risky email attachments with encrypted links. Send files even directly from Outlook with download limit, expiry data and password protection.Screenshot of Set the access level for the shared files and change them later if needed.Screenshot of Keep track of changes and stay safe and productive. Users can roll back to any previous version of a document.Screenshot of Set up security policies to avoid accidental breaches caused by employee errors.