A lot of pros for using Tresorit with a few cons one must seriously consider
February 08, 2020

A lot of pros for using Tresorit with a few cons one must seriously consider

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tresorit

Tresorit is being used across the entire organization. As a venture fund, we need to store copies of data rooms we review securely. We also have internal documents and metrics we need to keep securely stored, as well as our Limited Partner data. Furthermore, we required independence from Google and other large file storage organizations. We had a bad experience with Google, there was an issue with a secure key on Google Domains, so Google just turned off our entire account, which led to no access to Drive, Calendar, Email, and other services. With limited to no support, and lacking security options, we found most alternatives to Tresorit unacceptable.
  • Support
  • Secure Storage
  • Shared Folders with outside guests, to collaborate with them (collect uploads).
  • Removal of data-cap on file size, and right now, there is one, and it's an issue when storing rich media (such as startup pitch videos, etc.).
  • Ensures our business is able to remain operational.
  • Provides comfort on data security and compliance.
Secure and independently operated. We selected Tresorit for its secure file storage capabilities that the other services (except SpiderOak) did not provide. Tresorit is a zero-knowledge system, which gives us a lot of comforts when it comes to secure data storage. SpiderOak was a close alternative, but they have been in continuous development to provide competitive features, and still haven't provided what we needed (SpiderOak has promised features for several years at this point).
Exceptionally responsive. This is something we needed from our storage provider. We are continuously accessing the information, and downtime or technical issues would be and are unacceptable. We have had no downtime issues so far, and Support has been responsive to us whenever needed. Exactly what we needed from their service.

Do you think Tresorit delivers good value for the price?

Not sure

Are you happy with Tresorit's feature set?

Yes

Did Tresorit live up to sales and marketing promises?

Yes

Did implementation of Tresorit go as expected?

Yes

Would you buy Tresorit again?

Yes

Good scenario: Wanting to have your files stored by an independent group that specializes in secure file storage. The ability to have files stored on servers that are not domestic is a big plus too. We had issues in the past with a solution that went down when the US AWS East Coast servers had an issue; Tresorit is insulated from these problems and appears to handle load balancing as well.

Not good scenario: If you want to have outside parties, upload files/share files with you within your Tresorit environment. There is no way of doing this, and this is a real operational problem.

Tresorit Feature Ratings

Video files
2
Audio files
2
Document collaboration
2
Access control
2
File search
10
Device sync
10
User and role management
9
File organization
5
Device management
9
Performance
6
Reliability
10