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Radmin Remote Administrator vs. RemoteCall PC/Mobile/Visual

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Radmin Remote Administrator

    Score8 out of 10
    N/ARadmin is remote control software for secure access to remote computer via Internet or LAN in multiple modes: view remote desktop, control remote PC's keyboard and mouse, file transfer, telnet, remote turn on/off, text and voice chat.

    $49

    one-time fee

    RemoteCall PC/Mobile/Visual

    Score9.7 out of 10
    Enterprise companies (1,001+ employees)
    RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…

    $30

    per installation

    Pricing
    Radmin Remote AdministratorRemoteCall PC/Mobile/Visual
    Editions & Modules
    No answers on this topic
    RemoteCall Server
    30k+ USD
    per installation
    RemoteCall PC
    59.90 / month
    per seat
    RemoteCall PC + visual
    74.90 / month
    per seat
    RemoteCall PC + mobile
    79.90 / month
    per seat
    RemoteCall PC + mobile + visual
    129.90 / month
    per seat
    Offerings
    Pricing Offerings
    Radmin Remote AdministratorRemoteCall PC/Mobile/Visual
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.
    More Pricing Information
    Features
    Radmin Remote AdministratorRemoteCall PC/Mobile/Visual
    Remote Administration
    Comparison of Remote Administration features of Radmin Remote Administrator and RemoteCall PC/Mobile/Visual
    Feature
    Radmin Remote Administrator
    8.6
    3 Ratings
    9% above category average
    RemoteCall PC/Mobile/Visual
    -
    Ratings
    Screen sharing8.53 Ratings00 Ratings
    File transfer5.53 Ratings00 Ratings
    Instant message8.03 Ratings00 Ratings
    Access to sleeping/powered-off computers10.02 Ratings00 Ratings
    Over-the-Internet remote session8.53 Ratings00 Ratings
    Remote management of servers & workstations8.03 Ratings00 Ratings
    Remote Active Directory® management10.01 Ratings00 Ratings
    Centralized management dashboard10.02 Ratings00 Ratings
    Session record5.02 Ratings00 Ratings
    Annotations10.01 Ratings00 Ratings
    Monitoring and Alerts10.01 Ratings00 Ratings
    Multi-platform remote control10.01 Ratings00 Ratings
    Best Alternatives
    Radmin Remote AdministratorRemoteCall PC/Mobile/Visual
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Radmin Remote AdministratorRemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    8.0
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Radmin Remote AdministratorRemoteCall PC/Mobile/Visual
    Likelihood to Recommend
    Famatech Corp.
    Basic network administration for unclassified systems is appropriate. I would never use it in a secure/classified environment based on its company ownership. We do not use the current version 3, so any improvements made may not be addressed in this review.
    Incentivized
    Read full review
    Rsupport
    There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed.
    Incentivized
    Read full review
    Pros
    Famatech Corp.
    • Easy list of clients
    • Easy to use for end users
    • No external VPN connection required
    Incentivized
    Read full review
    Rsupport
    • low cost.
    • fast access.
    • Remote mobile service.
    Incentivized
    Read full review
    Cons
    Famatech Corp.
    • Slow or intermittent connectivity if there is no good communication link between connected equipment
    • They could add functionality so that the user of the tool can take full control of the equipment when changing users
    • Provide more detailed information about the user that makes the remote connection to the computer
    Read full review
    Rsupport
    • They need to invest more in advertising.
    • Fewer users than competitors.
    Incentivized
    Read full review
    Alternatives Considered
    Famatech Corp.
    We actually use both products, but our primary tool for corporate user access by our IT staff is Radmin. We use Microsoft RDP for access to our network servers since we can better secure our server access with Microsoft's product.
    Incentivized
    Read full review
    Rsupport
    RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money.
    Incentivized
    Read full review
    Return on Investment
    Famatech Corp.
    • Easy remote work troubleshooting
    • Easy staff training
    • it is not possible to connect to Radmin with smartphone apps
    Incentivized
    Read full review
    Rsupport
    • Saved a lot of time and money.
    • Low cost.
    Incentivized
    Read full review
    ScreenShots

    RemoteCall PC/Mobile/Visual Screenshots

    Screenshot of PC supportScreenshot of Mobile supportScreenshot of Visual supportScreenshot of Remote support work-from-homeScreenshot of RemoteCall WebViewer