RateHawk vs. Rydoo

I would suggest RateHawk to other business owners who are concerned with their coverage and reliability in booking. It does not create unneeded complexity to facilitate growth.

I would recommend it for someone who wanted to track reimbursed expenses or credit card expenses, but there is not enough in Rydoo to work with these two distinct categories of items separately. It is not a good fit for someone looking to have their expenses seamlessly reimbursed (like Expensify). I do recommend it if you need to work with multiple currencies, because it makes that easy.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• High quality back-office support for managing bookings and accessing important data
• Wide geography for transfers: RateHawk offers transfers in over 149 countries and 1,100 cities and towns. This extensive coverage ensures that the travel agents can provide reliable transfer services to their clients almost anywhere in the world.
• High Quality Service: RateHawk ensures that transfers drivers undergo a careful selection process and maintain high ratings. This commitment to quality helps ensure a positive experience for travelers.
• Having all travel services managed under a single platform and billed in a single invoice.

• Saves recent accounts so you do not have to search for them each time you are adding receipts
• Matches transactions quickly
• Reads receipt details accurately

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Paying for the service as well as fees for services of third party entities such as lodging, transportation, and activities depending on the type of client using the service.
• May have a learning curve for new users due to its extensive features.

• Support responsiveness.
• Features to detail what has actually been reimbursed vs. what has been reported.
• More flexibility in setting approval flows.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is easy to use and the support is always there to help.

When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

RateHawk is much more user friendly. Because of Vinet America’s Customization options to tailor the platform to a specific agency’s needs, the process could require an agency to have their own IT staff to complete this process, which could leave smaller agencies at a loss with their services.

Expensify was easy to use too but I feel like Rydoo does a better job of capturing receipt info with less work on the users end. Also with Rydoo you don't have to create a report, you can just submit expenses as you go. With Expensify you had to create a report first which added extra unnecessary work with no benefits.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Time is saved in the process of keeping up with separate bills, bookings, and record keeping. This can mean the difference between closing a deal or losing it.
• All costs are consolidated under one invoice and professionally recorded without paying your own staff or secretary salary to have this done.

• Rydoo saves time, which saves money. I'm able to make and check expenses quickly.
• Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires.
• Rydoo centralizes internal communication about specific expenses, since you can leave comments.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info