Razorpay Payment Gateway vs. Visa Acceptance Solutions (CyberSource)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Razorpay Payment Gateway
Score 9.0 out of 10
N/A
Razorpay Payment Gateway, from Razorpay in Bangalore, boasts easy integration, completely online onboarding, feature filled checkout and performance.N/A
Visa Acceptance Solutions (CyberSource)
Score 8.2 out of 10
N/A
CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.N/A
Pricing
Razorpay Payment GatewayVisa Acceptance Solutions (CyberSource)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Razorpay Payment GatewayVisa Acceptance Solutions (CyberSource)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Razorpay Payment GatewayVisa Acceptance Solutions (CyberSource)
Top Pros

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Top Cons

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Features
Razorpay Payment GatewayVisa Acceptance Solutions (CyberSource)
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Razorpay Payment Gateway
8.8
1 Ratings
41% above category average
Visa Acceptance Solutions (CyberSource)
-
Ratings
Fraud Detection10.01 Ratings00 Ratings
API or SDK9.01 Ratings00 Ratings
Recurring Payment Support8.01 Ratings00 Ratings
Billing and Invoicing Support9.01 Ratings00 Ratings
Global Support7.01 Ratings00 Ratings
Payment Form Acceptance10.01 Ratings00 Ratings
Best Alternatives
Razorpay Payment GatewayVisa Acceptance Solutions (CyberSource)
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User Ratings
Razorpay Payment GatewayVisa Acceptance Solutions (CyberSource)
Likelihood to Recommend
9.8
(2 ratings)
6.8
(9 ratings)
User Testimonials
Razorpay Payment GatewayVisa Acceptance Solutions (CyberSource)
Likelihood to Recommend
Razorpay
According to my experience, it is best for all types of businesses. You can integrate with your blog, and website easily in some simple steps. You can accept payments through payment pages, and links where you can set expiry dates. When a customer finds various payment methods, he/she will use your services again and again, which will grow your business. It automatically records payments, and in case of payment failures, you can set up an auto refund without any hassle. But when it comes to customer support, their response time is long, and they mostly create tickets via live chat. You can set instant settlement, but you have to pay an extra fee for that.
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Visa
Easy, stable, and effective financial data management and also excellent for multiple contacts management and easy to provide accurate reports on multiple payment processing and various project activities. The CyberSource features are simple and easy to custom their functionalities and even scheduling using the solution is an amazing and useful data visualization platform.
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Pros
Razorpay
  • Payment Notification
  • Intuitive Dashboard
  • Various Payment Methods
  • Export of reports
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Visa
  • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
  • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
  • They also connect to PayPal making it easy to add them to any website as a payment method.
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Cons
Razorpay
  • Customer support response time
  • Reduce flat payment gateway charges
  • Add more Wallet and EMI options
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Visa
  • fees- competitive, but budget for them
  • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
  • implementation- significant time and expertise required to get everything up and running smoothly
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Alternatives Considered
Razorpay
Easy to set up, and integration happens with simple steps. Various payment options. Easy to export reports. Instant payment notification and updates on dashboard. Useful for individuals, SMEs, and companies. Adding creative features from time to time for more improvement. The support team is responsive among other tools like Paytm, Google Pay, and Stripe. Amazon Pay is best when it comes to charges, but it has missing payment methods of Paylater apps, EMI apps. If it reduces its flat 2% charge, then it will trend at top.
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Visa
Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.
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Return on Investment
Razorpay
  • Increased sales with EMI and Paylater Payment Method
  • Reduced time to verify transaction manually
  • Managing team with different roles
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Visa
  • It has streamlined credit card processing for the whole organization
  • Provides all the info we need to locate specific transactions and address issues accordingly
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ScreenShots