Card Payment Processor
March 24, 2022

Card Payment Processor

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CyberSource

Processing Customer credit card payments: When a customer checks out a web order, the business's website provides the customer with a window hosted by CyberSource. The customer enters their card details, and CyberSource routes the transaction to the Visa or Mastercard payment network. The network routes the transaction to the card issuer for approval.

Pros

  • PCI DSS compliance
  • High success rate
  • integration with Visa, Mastercard, and our CRM

Cons

  • fees- competitive, but budget for them
  • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
  • implementation- significant time and expertise required to get everything up and running smoothly
  • Compliance- no customer card data is stored on site
  • competitive pricing
  • seamless- most customers do not experience declined charges, it works with Visa nad Mastercard, little or no need for regular interaction between our staff and CyberSource
  • reduced time processing customer card payments
  • reduced compliance cost
  • improved website experience for customer

Do you think Visa Acceptance Solutions (CyberSource) delivers good value for the price?

Yes

Are you happy with Visa Acceptance Solutions (CyberSource)'s feature set?

Yes

Did Visa Acceptance Solutions (CyberSource) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Visa Acceptance Solutions (CyberSource) go as expected?

I wasn't involved with the implementation phase

Would you buy Visa Acceptance Solutions (CyberSource) again?

Yes

This is the market leader for this service and a mid-sized organisation is unlikely to find a provider that can provide the same value for money. Once it is all set up, the process runs in the background with little involvement from our organisation. It means no customer card details are ever collected or stored on-site, reducing our compliance headache. A very large organisation or one with a very complex website may find it inadequate.

Comments

More Reviews of Visa Acceptance Solutions (CyberSource)

  1. Home
  2. Payment Orchestration Platforms
  3. Visa Acceptance Solutions (CyberSource) Reviews
  4. User Review of Visa Acceptance Solutions (CyberSource)