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Cybersource making life easy
November 23, 2016

Cybersource making life easy

Nitin Garg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with CyberSource

I worked with many clients to create website on Demandware platform and used CyberSource as payment integration. CyberSource provides seamless integration with DW and provides readymade code to integrate. So in no time, payment integration is ready.

In the last project, Client wanted to use PayPal integration as well but did not want to manage 2 merchant accounts for settlement. We used Cybersource as now Cybersource provides Paypal integration as well. Client was pretty happy with this decision.

  • I am a professional in Demandware platform and CyberSource provides readymade code to integrate with DW codebase. So in turnaround time Payment integration is done with website.
  • Cybersource console is very easy to use, just browse for 10 mins and you will learn how to create rules, search and all other necessary configuration by yourself.
  • Cybersource support is very good, you just mail to POC and you will get response in no time. I have never seen such responsive support in my career.
  • Cybersource should think to go for restfull api call. I am not sure if it exists because with DW it is Soap call.
  • Cybersource should have some alerting mechanism where if certain auth declined in few mins, people get a notification to look.
  • Since it is easy to use, support is very good, it always pleasent experience working with CyberSource. Client also feel same because console is very simple and provide sufficient information which they want on a daily basis.
  • Payeezy
Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
We used Cybersource for Payment and fraud integration and it worked very well for us. We used this for billing address validation, credit card payment, Paypal payment and fraud check. I am not aware whether Cybersource have any restful api or not. If not, i will be unable to use this for angular application which is totally JS integration.