TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recharge

    Score7.7 out of 10
    N/AReCharge, the eponymous subscription management software solution from ReCharge Payments headquartered in Santa Monica, is said by the vendor to have helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, they state ReCharge drives billions of dollars in annual processing for nearly 30 million consumers.N/A

    2Checkout from Verifone

    Score8.6 out of 10
    N/AThe 2Checkout Monetization Platform, now from Verifone (acquired September 2020) is designed to address the complexity of online commerce, subscription billing, and global payments for software, SaaS and online services companies. The vendor says that their solution is backed by: a proven cloud platform, unmatched expertise and a depth of digital commerce services. The vendor’s value proposition is that their solution simplifies the complexities that online merchants face when expanding and…N/A
    Pricing
    Recharge2Checkout from Verifone
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Recharge2Checkout from Verifone
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale
    More Pricing Information
    Best Alternatives
    Recharge2Checkout from Verifone
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Recharge2Checkout from Verifone
    Likelihood to Recommend
    7.8
    (2 ratings)
    8.2
    (6 ratings)
    Usability
    7.8
    (2 ratings)
    1.0
    (1 ratings)
    Support Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Recharge2Checkout from Verifone
    Likelihood to Recommend
    Recharge
    If you are using Shopify and have plenty of ecommerce orders a month, Recharge is a no brainer when it comes to setting up and using a subscription service. We can't say enough about how well their team works and implements everything along the way. They also teach us common practice things to set up in the admin for customers to use, and help us with reporting and analysis to get better and grow.
    Incentivized
    Read full review
    Verifone
    2Checkout Monetization Platform is well suited for emerging SaaS businesses because along with payment processing, they offer you exposure to Affiliates and make electronic code delivery easy. The dashboard is cumbersome and reporting graphs/options are not easy to comprehend so it might become trouble when the business grows and you want to show it to venture capitalists or any investor/buyer.
    Incentivized
    Read full review
    Pros
    Recharge
    • Auto trigger subscription orders
    • Buy box widgets on the website
    Read full review
    Verifone
    • 2Checkout handles credit cards that I would not be able to accept from my country.
    • Fraud prevention works. They saved me a couple of times and I appreciate that.
    • I always received my payments on time. I never had to complain.
    Incentivized
    Read full review
    Cons
    Recharge
    • We would like to see a bit more design concepts with their product page widget
    • It would also be nice if they had a "Points Program" rather than just a Loyalty Program that worked off of money back
    • Very rarely their admin UI will hang, causing us to log out and try again.
    Incentivized
    Read full review
    Verifone
    • In the 2Checkout dashboard, searching for transactions is a bit awkward
    • I wish there were more reports available for me in the 2Checkout dashboard
    Read full review
    Usability
    Recharge
    In my experience, Recharge is very slow loading, both for our customer facing dashboards and our internal dashboards. We regularly deal with customer complaints, having difficulty using their subscription management dashboard. Working in the Recharge admin dashboard is also slow and clunky. It can be a little bit of a battle to get stuff done and it's not uncommon for analytics dashboards to simply fail to load. All in all, working with Recharge is not an enjoyable experience for me.
    Read full review
    Verifone
    It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.
    Incentivized
    Read full review
    Support Rating
    Recharge
    In my experience, Recharge support is... quite poor. They are slow to respond and unhelpful. Even at a different brand I worked at with an Enterprise contract and guaranteed few hour response times, they would regularly take one to three days to get back to me, which is quite a bit longer than the Enterprise support response times. I've had to get into arguments with them multiple times about bugs before they would admit them to be bugs and fix them and their go to support is to usually blame Shopify. There was one time I accidentally sent an email to a different vendor asking about Recharge support, and the other vendor provided a more helpful response than Recharge support.
    Read full review
    Verifone
    No answers on this topic
    Alternatives Considered
    Recharge
    We actually surveyed over a dozen potential Shopify subscription apps before we finally decided to settle on Recharge. Recharge is definitely not the cheapest, but they also weren't the most expensive, either. For the all of the features and technology they offer versus what they are charging, we found it to be extremely fair (and now well worth the price).
    Incentivized
    Read full review
    Verifone
    Avangate digital commerce is the only available leading payment gateway service provider for Sri Lankans. That is the main reason to choose Avangate for my web store. It's easy and cost-effective and easy to use as a payment gateway service provider overall. Pricing, customer care, payout process and reporting is very good at Avangate.
    Incentivized
    Read full review
    Return on Investment
    Recharge
    • Our subscriptions are 33% up already from our previous system
    • Email automation is working super smoothly
    • Their tools (like Cancelation Prevention) really do help with order churn
    Incentivized
    Read full review
    Verifone
    • I now get excellent customer service as compared to when I was with PayPal
    • I no longer have to subject my customers to the pain of maintaining a PayPal account
    • 2Checkout allows me to offer the same service as any large company and I'm a 1 man show
    Read full review
    ScreenShots