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ReferralCandy vs. SlapFive Customer Marketing Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ReferralCandy

    Score9.7 out of 10
    N/AReferralCandy is an email-based customer referral platform.

    $47

    per month

    SlapFive Customer Marketing Software

    Score8 out of 10
    N/ASlapFive in Boston offers what they describe as a Customer-Generated Content Machine software tool, which aims to make it simple for companies, and enjoyable for company clients, to capture their voice and inject it into all aspects of the business to win and retain more customers.N/A
    Pricing
    ReferralCandySlapFive Customer Marketing Software
    Editions & Modules
    Premium
    $39
    per month
    Plus
    $239
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ReferralCandySlapFive Customer Marketing Software
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPremium Plan: Starts at $39/month + up to 5% of Revenue generated by ReferralCandy Plus Plan: Starts at $239/month + 1.5% of Revenue generated by ReferralCandy—
    More Pricing Information
    Best Alternatives
    ReferralCandySlapFive Customer Marketing Software
    Small Businesses
    No answers on this topic
    Yotpo
    Score7 out of 10
    Medium-sized Companies
    No answers on this topic
    Yotpo
    Score7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ReferralCandySlapFive Customer Marketing Software
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ReferralCandySlapFive Customer Marketing Software
    Likelihood to Recommend
    ReferralCandy
    ReferralCandy is overall a great tool that saves me time and money. Creating a referral program on your own is incredibly difficult and this tool allows for an automated system to send us an option to opt into the referral program. Their customer success team is very helpful and they're quick to get back to us when we have a question. We also love the ban feature when a customer abuses the referral program.
    Incentivized
    Read full review
    SlapFive
    If you want to capture your customer's voice with ease and have a path to break the reels down into actionable insights for prospects that attach to their biggest questions, fears, and doubts, then this is what you are looking for. This is for those prospects that will not be "bothered" with marketing fluff or marketing speak. These are the types of buyers who want to drill into the heart of what they are trying to solve as a business and see and hear from personas and businesses which look like them.
    Read full review
    Pros
    ReferralCandy
    • Integrates nicely with BigCommerce's checkout process
    • Easily customizable when it comes to aesthetics
    • Simple and clear admin interface
    Incentivized
    Read full review
    SlapFive
    • Capture detailed and well organized customer perspectives in video format
    • Customer support is fantastic
    • Self-administration to make updates
    • Request workflow system
    Read full review
    Cons
    ReferralCandy
    • I would love to see a multi-tiered referral or reward system so that we can offer certain customer groups unique offers.
    • I would love a feature where you can issue a reward to a customer without them "qualifying for it".
    Incentivized
    Read full review
    SlapFive
    • Speed of the platform for users. This could be because we have a LOT of content, but it can at times be a pain point that we work to address together with the SlapFive team.
    • Ease of search function could get better. I have trouble doing searches and sometimes get time-out issues.
    • Having a "user portal" so we know when there might be bugs being worked on or a service issue that is being worked on without having to email someone each time. More for self-service and tracking.
    Read full review
    Support Rating
    ReferralCandy
    ReferralCandy went above and beyond when it came to the initial integration of their app with our e-commerce store. They walked us through, step by step, how to install it, and then spent time helping track down a display bug that had popped up, giving us a couple free months for our trouble even!
    Incentivized
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    SlapFive
    No answers on this topic
    Alternatives Considered
    ReferralCandy
    No answers on this topic
    SlapFive
    I'd say it's a bit simpler than RO Innovation, but also much more affordable, especially considering their video capture capabilities which RO Innovation does not have.
    Read full review
    Return on Investment
    ReferralCandy
    • ReferralCandy has been positive because it allows customers to refer new customers to discover our brand.
    • We'd love to know more about how this affects our customer acquisition cost.
    Incentivized
    Read full review
    SlapFive
    • We have raised our portfolio even higher where we dominate our market when it comes to having the best relationship with our customers across everything we do. Website, peer-to-peer review sites, customer stories, customer references, and MORE. I believe it's because we BELIEVE in the same ETHOS as SlapFive, and we LIVE to make HEROS every day of our customers and infuse the sound of our customer's voices in everything we do.
    • Product Marketing DEPTH of customer's voice is beyond what anyone else in software technology businesses has done. It's typical that product goes and "does product" all day long, and customer marketing does its own separate work, and never the tween shall meet. Not so at Acumatica. Nothing leaves our Product Marketing teams desk without customer voice connected now. The ease of SlapFive Customer Marketing Software's platform and our broad adoption make this possible.
    Read full review
    ScreenShots

    ReferralCandy Screenshots

    Screenshot of ReferralCandy dashboard -- see referral sales and revenueScreenshot of Widgets to promote the referral program among a customer baseScreenshot of Connect ReferralCandy with a Klaviyo accountScreenshot of Set up referral program rewards: Coupons, cash and custom