Boomtown vs. Zoho Desk
Boomtown vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Boomtown | Mid-Size Companies (51-1,000 employees) | Boomtown is a product support platform that allows users to sell, activate, and service technology products that are used by real world businesses. Through Boomtown, teams can leverage integrated knowledge, artificial intelligence, and collaboration to orchestrate and automate customer experiences at scale. Boomtown also has an "expert" network where teams can access programmable remote and field services to augment their existing operations. Boasting over 175 technology… | $99 per user | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | — | ||||||||||||||
More Pricing Information |
Boomtown | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Boomtown | Zoho Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Boomtown | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 7.5 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
Boomtown | Zoho Desk | |
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Likelihood to Recommend | Boomtown Network, Inc. No answers on this topic | Zoho |
Pros | Boomtown Network, Inc. No answers on this topic | Zoho |
Cons | Boomtown Network, Inc. No answers on this topic | Zoho |
Usability | Boomtown Network, Inc. No answers on this topic | Zoho |
Support Rating | Boomtown Network, Inc. No answers on this topic | Zoho |
Alternatives Considered | Boomtown Network, Inc. No answers on this topic | Zoho |
Return on Investment | Boomtown Network, Inc. No answers on this topic | Zoho |
ScreenShots | Boomtown Screenshots | Zoho Desk Screenshots |