ResultsBI (formerly RESULTS.com) offers a cloud-based objectives and key results (OKR) software built around foundational features such as key performance indicator dashboards, project and task management functionality, and collaboration tools.
N/A
Scoro
Score8 out of 10
Small Businesses (1-50 employees)
Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, combining functionality for planning, tracking, and billing. Features include: - CRM & pipeline – A complete overview of a sales funnel and upcoming…
$23.90
per month per user
Pricing
ResultsBI
Scoro
Editions & Modules
No answers on this topic
Core
$23.90
per month per user
Growth
$38.90
per month per user
Performance
$59.90
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
ResultsBI
Scoro
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
—
Up to a 16% discount available for annual pricing.
Results.com would be a fantastic platform for a distributed team that has its data stored in a simple/single/common method and is looking for a single visual platform around which the culture of the company can collaborate, see relevant company metrics (and each other's metrics), and discuss the same. RESULTS.com is likely unnecessary for any team that is physically located together within an office and who can physically meet together. Such a scenario likely already has wall-projected charts and physically posted information. Further, we found RESULTS.com to be a bad choice for a company that has its data in several different locations, requiring the integration of several different APIs all coordinated together. Our somewhat complicated/disparate data simply didn't work well in the system to the point where people eventually were conditioned to NOT believe the numbers shown in RESULTS.com.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It has a very nice graphical/visual display of metrics/KPIs that are fed into it.
It has a fantastic meetings agenda and communication module that helped better connect our geographically distributed offices.
It solved the problem we had of using several different platforms for each need - providing a central place for results-orientated information sharing and discussion.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Like all BI software, the pretty graphics and charts and information are only as accurate as what is put into the system. It does not have parameters that will flag suspect data, which became a problem as our data sources increased and the results.com integration required more and more results.com-side development.
The promise of having the corporate mission/vision/values/etc. all connected to individual priorities and associated KPIs never came to pass. Being early adopters, we purchased partly on the promises of salespeople. As time marched on, support and development dropped off in favor of increasing their sales department.
We believe, through our experience with results.com, that the company was built to sell quickly. That is, we believe the owner/s blasted through their funding in the first year to onboard as many users as possible so they could increase value for a quick sale. Then we believe that when the money was mostly spent, and there was no sale, the company had to become a normal, profitable, long-term business which led to expense cutting, a RIF of developers and customer support, and the resulting slowdown/stoppage/inability to develop and support the product. Our feeling in the last months on the platform was one where it seemed the employees/owners were unhappy and disgruntled to have to actually run it as a business and deal with customers. (This is our guess and belief based on what we saw over time and without any knowledge whatsoever on what was actually happening over there.)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
When it worked, it worked nicely. Unfortunately, it didn't work for us all the time - and less so as the months went on. So, although relatively "easy to use," it stopped providing value due to its data integration problems. Thus, when the data was incorrect, people stopped using it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This is a solid 5 because the first year we had fantastic customer support. We had a comprehensive training, a (seemingly) dedicated support staffer, a fair amount of development help to integrate things, and consultations with people associated with RESULTS.com who have made a name for themselves in this general method of business operations. But, after the first year that mostly dried up. It was a 10 the first year, and a 1 the next years - averaging to a 5.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have examined a variety of similar products both before, during, and after our time with results.com. We are currently using Sisense which is an entirely higher level than results.com in terms of B.I. - not only in the drill-down type of data access and reporting but certainly in its ability to handle multiple data sources effectively.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We did not utilize a BI dashboard nor a standardized meeting agenda system before results.com so in that respect, it helped us establish a results/performance-orientated culture which was badly needed.
Unfortunately, beyond that first year, results.com didn't keep up with our struggles with data imports. That, combined with the inability for us to see direct ROI $ increases, led us to eventually leave the platform. Unfortunately, they locked us into a longer term (even without providing promised services) and so we technically were on the system (but not using it) for 6+ months past the date where we'd all agreed it was not useful for anyone anymore.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
