Reviews (1-25 of 55)
- Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
- Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
- Permissions are a pain at times - only the owner of folders and dashboards can publish any changes.
- Ease of use - there's a bit of a learning curve in using Sisense, but the same can be said of any BI tool.
- Windows servers are required for Sisense installation, but a new and improved Linux architecture has been introduced (currently in beta).
- Customer service is fast, accurate and helpful
- 4 major Sisense version updates every year
- Appending data delta updates only to the elasticube
- Left joins
- Richer widgets and web elements
- pulse alerts on live-data sources
- Combining data from different sources
- Cleaning up and modeling data
- Dashboard creation
- Cubes get very slow once your data starts to grow big.
- Admins currently cannot edit each others' dashboards. This gets very cumbersome once admins change - it takes duplicating and republishing dashboards to let them take over.
- Maps can be done better. The ability to compare to some standard benchmarks such as population density, demographics, GDP, etc., would be very useful.
- Technical support has been great and the on-boarding process has been straightforward.
- Great customization with a vast array of plugins and API integration capabilities.
- Sisense is constantly adding new features and being innovative.
- They need to get the Linux version out of beta. Having to run a Windows Server is not too big of a deal but it does require more resources if you devops team only develops in Linux.
- Management of Cubes is a pain and requires high system resources.
- Random stability issues.
- Very intuitive UI, minimal learning curve even for non-technical users.
- Solid backend architecture, very high-performance platform.
- Cubes of data are segregated from original data sources and stored on disk, ensuring data on source databases are not impacted by querying activity.
- Very helpful and quick support provided.
- Cube management logic is growing old. It needs a revamp, more languages supported, and a more advanced fault-tolerant incremental build mechanism.
- Out of the box visualizations and reporting features are a bit too basic compared to the market leaders (Tableau, Qlik, etc.).
- Concurrent cube scalability is an issue, as even on high memory availability servers it does not manage to build more than 3 cubes at a time.
- Visual ETL and UI for data relationships and modeling within ETL.
- Drill down and interactive reports with varying levels of filters for each dashboard.
- Data alterations and updates are fast.
- Their technical support has no option for immediate phone support in the event of a disaster or emergency. Their support staff is mainly located in Israel, so a ticketing system is relied on no matter what the urgency.
- Their tech support also doesn't easily remote into your instance if you're hosting yourself to be able to quickly diagnose issues.
- We've still been experiencing many random issues with Sisense like corrupt files and unexplained failures in production which seems very buggy.
- Anytime deeply advanced SQL is used in the ETL section (Elasticube Manager) Sisense kind of falls apart. It needs any complex queries to be broken down into multiple, separate queries at the simplest denominator.
You don't need an actual data warehouse with historical and live data
You don't need separate solutions for ETL, DW and Reporting
You need all your data available via API's automatically
You want to be to run stored procedure or cursor logic as part of your ETL (not possible in Sisense)
- Fastest - due to its in chip methodology.
- Using great visualization, BI becomes easier with Sisense.
- Millions of data can be loaded in fewer seconds which didn't seem possible with other traditional reporting tools.
- Robust Architecture and provides Rest APIs to access it externally.
- Instability of the data cubes, runs and failures.
- Unknown issues in widgets, dashboard, filters.
- Republishing of the dashboards for every single change.
- Variables, parameters cannot be used in the front end.
If data can be stored in form of elasticubes and can be accessed offline. But for large organization, its not appropriate as large number of users required more logins and it leads to costing and maintenance issue.
Also, at times we have observed its instability.
- Connects to all data sources.
- Stylish dashboards.
- I believe an add-on marketplace for supported add-ons would be nice
- Sometimes tech support doesn't realize the users are new to this.
- More widget download options.
- Drag and drop feature for creating a dashboard is very easy to use and intuitive.
- Easy to share with other users especially if you want them to have a read only file.
- Depending on the machine you have, it can be very fast and responsive when pooling data together.
- Mobile system is wonky and not as intuitive as the desktop version. I would recommend against viewing the dashboards on a mobile device as well.
- Sisense is easy to set up and connect to a wide variety of formats and platforms.
- Sisense reduces the time it takes to obtain an optimal ROI.
- Sisense really delivers the instant analysis required to merge financial numbers and statistics with a pretty accurate dashboard landscape.
- Sisense could work on their management strategy for dashboards that are created by multiple users, reducing the complexity and improving their management options and security premises.
- The navigation and filtering options could be useful in the mobile version, but Sisense needs to work on the layouts to improve the UX.
- Sisense is a heavy app so be careful if you deploy this powerful tool in a resource that is under its system requirements--it can drive you crazy waiting for optimal performance.
- Sisense is amazing when it comes to ingest and mix all your data sources with no advanced IT skills.
- Sisense is the most efficient tools for data modelling. You build a data set in a snap, ready to be used for your dashboards.
- Sisense allows anyone to build their own dashboard. The interface is "uber" intuitive, and "uber" efficient : no need to declare filters, data hierarchy or anything. Once your data are loaded, just build dashboards. Once they access a dashboard, users can fully exploit it and interact with the data : drill anywhere, explore the filters, add filters by interacting with the data visualization.
- The platform do not natively support data set allowing the users to see the table name and field name in multiple language ; but there is an easy to use external plugin
- It is not possible for a "reader" to create on the fly custom data group
- Our board of directors appreciates the ability to present key metrics about our company on a single page. The graphs are easy to understand. The ability to gather information from disparate divisions and present a unified picture saves time and aids decision making.
- Our division heads use it to get a picture of how their individual divisions are working. The ability to show the data in graphical form with minimal programming allows them to make better decisions for their departments.
- Our compliance department uses the graphs to quickly find issues within the company. By highlighting outliers from a number of different systems, corrective actions can be taken quickly, eliminating potential legal issues.
- Sisense can display data in a variety of formats, tabular or graphical, with no programming necessary for the display logic
- One 'elasticube' or back end data source, can collect data from any number of different systems. Sisense provides connectors to more than 20 different back end technologies, including all of the leading databases and flat file formats. The Elasticube can contain a query that joins together data from disparate data sources.
- The graphical front end facilitates filtering the back end dataset, both at design time and at run time, allowing the user to see just the necessary data set.
- Graphical views can be linked, allowing the user to drill down to see more details of any part of the database.
- My non-IT users are often confounded by the techniques necessary to build beautiful dashboards
- The web version of the elasticube manager does not do everything that that the desktop application does. With version 7.1, this seems to be getting better. More to follow...
- Our primary contact person keeps changing, leading to difficulties in continuity of support. On the plus side, it is nice having a dedicated support person.
- Sisense is a dashboarding tool. It is very appropriate for delivering summary or exception data to the users, presenting it in a fashion that is easy to digest.
- It is not as good at presenting tabular or raw data, showing the details that support the conclusion. If you need to see reams of data for the application, a reporting tool will be better suited to the job.
- Easily answer common business questions
- Helpful support team
- Creating new widgets and making changes in the existing ones is fairly easy
- Filtering on dashboard confuses a lot of the users. There is no easy way to filter a specific widget (not by editing it)
- Drill downs are not very straightforward, and field names cannot be displayed differently on drill down
- The default color schemes could be better
- Querying data on the dashboard level is limited, and visually uncomfortable
- No readymade templates
- Ease of use especially when it comes to building widgets
- Customer Support & Professional Services
- Implementation Support
- Accessing NetSuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure
- Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)
- Give junior and medium level managers more control over data and take data driven decisions.
- Take control over large users data and attributes
- Visualization and aesthetics of dashboards and widgets is top tier
- No immediate support for extremely urgent issues like system errors/crashes or phone support
- Viewers option to drill into data is somewhat clumsy and needs adjustments
- Build time and duration expectancy changes a lot for no apparent reason.
- There are no proper metrics regarding dashboards/tables use and workload. Effects optimization and schema size
- The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
- ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
- Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.
- The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
- Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
- If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
- Great management of large amounts of data from numerous sources.
- Beautiful visualization capabilities.
- Fantastic support of customizations through custom JS plug-ins.
- Implementation requires very little effort allowing users to start working with their data in a short amount of time.
- After initial implementation, learning spikes up rather quickly in regard to SQL joins and custom table manipulation.
- There is plenty of documentation surrounding how to do specific tasks, but not as it pertains to errors and why other things do not work. However, this is constantly improving as the community grows and collaborators contribute content.
- There are quite a few tasks that require significant manual input and design. This is ideal in many situations; however, many users would like a more intuitive engine that can create working widgets automatically based on the type of data fed. Again, this is already a work in progress and will likely need much more data to establish a learning engine.
- Great analytics and mashing up of data from different data sources.
- Easy deployment, creation of dashboards and sending reports across management and teams in the organization.
- Great support, GUI, flexibility, low hardware cost and handles huge data with a breeze.
- Mobile support could be improved. Navigations and filtering require improvement.
- Integration with some QA tools like Rally and HP QC would be a huge plus. These tools don't have a reporting structure. This feature is a major miss for our department as we cannot get real-time reports.
- There could be simpler ways for admin to share dashboard results.
We are using Sisense as platform for providing reports and business intelligence for our customers. In essence, we are using the platform as OEMs.
With Sisense, we provide reports and insights for contact center solutions which we implement to our customers.
- Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
- Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
- Great support from the both customer support and the user community.
- Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
- Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.
Well suited for almost any BI implementation across any subject matter, and especially where a lot of data modelling must be performed on the data before used in the reports.
Somewhat lacking where the users/viewers of the dashboards need to have customization options of the dashboard per-user, such as when the same report might be used by different customers.
- Data visualization and exploration. It's very easy to create useful widgets and explore data.
- Extract Transform and Load (ETL). The ETL ability of Sisense should be promoted heavily. Their ability shaved weeks off our implementation compared to other products and continues to make adding/updating datasets simple.
- The product does not have the ability to view its own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box.
- The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year but still needs more capabilities.
- From the admin/data engineering perspective: Data preparation is very intuitive - the Elasticube builder interface makes the creation of the data structures (Elasticubes) very straightforward.
- From the content creator's perspective: Dashboards are easy to create, maintain, copy and backup. Also, there are community-created D3 visualisation add-ins, which extends the standard set of widgets.
- From users' perspective: Dashboard interaction is intuitive. Downloading the data underpinning graphs and tables (widgets) are easy.
- From data compliance officers' perspective: setting data access controls are easy; these can be implemented at a dashboard level, Elasticube level and row level.
- Elasticube builder only works on Windows (set to change in future releases).
- The smallest possible rollout is to install SiSense Server on a Windows server. There is currently no stand-alone desktop version.
If your use-case involves small installations with few users and/or a need to have offline access to packaged dashboards, SiSense might be a bit big for you: Sisense currently only has a server-based solution. To get to your dashboards you need to either have access to the machine where SiSense Server is installed or have web access to said server. There is currently no lite reader or desktop-only installation. This limitation would not have an impact in instances where the goal is to roll out an enterprise-wide BI solution, though.
- Easy to implement. Robust data modeling back-end.
- User-friendly front-end. Dynamic widgets that are minable by anyone.
- Excellent customer service.
- Some basic data analysis functions should be productized (ex. MIN/MAX on date data fields, for dashboard designers).
- Administrative oversight by way of dashboards is lacking.
There's room for Sisense to add more ways for users to collaborate on a dashboard, so if you have many people capable of designing dashboards, you have to do some workarounds.
- Simplifies business analytics for our teams and allows them to make better decisions
- Reveal actionable insights of our data in a much faster way
- Allows us to share and present these insights with co-workers, management, and clients
- They could have better connections to digital marketing tools, I know they are working on that
- Ease of Use: Non-technical users can quickly get up to speed and become dashboard developers in a matter of a few days if they have a mind for data
- Speed: Massive datasets are easily crunched on basic hardware. Ad hoc analysis on hundreds of millions of rows of transactional data is a snap
- Support: The Sisense team from top to bottom is passionate about their product, and in fact when we log issues, we have a hard time keeping up to their speedy responses
- Some of the enterprise functions are not fully baked (admins can't see all use and dashboards easily)
- Missing a few critical connectors (e.g. Teradata)
Sisense Scorecard Summary
Feature Scorecard Summary
With more than one thousand customers in over 50 countries, including global brands like Target and Samsung, Sisense was recently designated a hot company to watch by CIO, CRN and Information Management and recognized as one of the "10 Most Innovative IT Ventures" at Under the Radar. Its solution won the "Audience Choice" award at the O’Reilly Strata conference and its CTO won the World Technology Award for the invention of In-Chip™ analytics.
|SAP Connector||Per User per Month|
Sisense Support Options
|Free Version||Paid Version|
Sisense Technical Details
|Deployment Types:||On-premise, SaaS|
|Operating Systems:||Windows, Linux, Mac|
|Mobile Application:||Apple iOS, Android, Windows Phone, Blackberry|