Rev.io PSA vs. YetiForce CRM

YetiForce CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Rev.io PSA	Score 8.7 out of 10	N/A	Founded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.	N/A
YetiForce CRM	Score 9.0 out of 10	N/A	YetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…	N/A

Pricing

Rev.io PSA

YetiForce CRM

Editions & Modules

No answers on this topic

YetiForce CRM: Free

Offerings

Pricing Offerings
Rev.io PSA	YetiForce CRM
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

More Pricing Information

Community Pulse
	Rev.io PSA	YetiForce CRM
Top Pros	No answers on this topic	Pro Customer support Pro Set up Pro Initial configuration
Top Cons	No answers on this topic	Minus Lack of documentation Minus Auto updates Minus Variety of options

Features

Rev.io PSA

YetiForce CRM

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Rev.io PSA - Ratings	YetiForce CRM 8.6 1 Ratings 11% above category average
Customer data management / contact management	00 Ratings	9.01 Ratings
Workflow management	00 Ratings	9.01 Ratings
Territory management	00 Ratings	9.01 Ratings
Opportunity management	00 Ratings	9.01 Ratings
Integration with email client (e.g., Outlook or Gmail)	00 Ratings	8.01 Ratings
Contract management	00 Ratings	9.01 Ratings
Quote & order management	00 Ratings	8.01 Ratings
Interaction tracking	00 Ratings	8.01 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Rev.io PSA - Ratings	YetiForce CRM 8.0 1 Ratings 6% above category average
Case management	00 Ratings	8.01 Ratings
Call center management	00 Ratings	8.01 Ratings
Help desk management	00 Ratings	8.01 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Rev.io PSA - Ratings	YetiForce CRM 7.5 1 Ratings 1% below category average
Lead management	00 Ratings	8.01 Ratings
Email marketing	00 Ratings	7.01 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Rev.io PSA - Ratings	YetiForce CRM 8.0 1 Ratings 5% above category average
Task management	00 Ratings	9.01 Ratings
Billing and invoicing management	00 Ratings	7.01 Ratings
Reporting	00 Ratings	8.01 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Rev.io PSA - Ratings	YetiForce CRM 7.7 1 Ratings 2% above category average
Forecasting	00 Ratings	8.01 Ratings
Pipeline visualization	00 Ratings	7.01 Ratings
Customizable reports	00 Ratings	8.01 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Rev.io PSA - Ratings	YetiForce CRM 9.0 1 Ratings 17% above category average
Custom fields	00 Ratings	10.01 Ratings
Custom objects	00 Ratings	10.01 Ratings
Scripting environment	00 Ratings	8.01 Ratings
API for custom integration	00 Ratings	8.01 Ratings

Security

Comparison of Security features of Product A and Product B
	Rev.io PSA - Ratings	YetiForce CRM 7.5 1 Ratings 10% below category average
Single sign-on capability	00 Ratings	7.01 Ratings
Role-based user permissions	00 Ratings	8.01 Ratings

Social CRM

Platform

Comparison of Platform features of Product A and Product B
	Rev.io PSA - Ratings	YetiForce CRM 8.0 1 Ratings 8% above category average
Mobile access	00 Ratings	8.01 Ratings

Best Alternatives
	Rev.io PSA	YetiForce CRM
Small Businesses	HaloPSA Score 8.9 out of 10	Salesmate Score 9.8 out of 10
Medium-sized Companies	Planview AdaptiveWork Score 7.2 out of 10	Creatio Score 9.5 out of 10
Enterprises	Planview AdaptiveWork Score 7.2 out of 10	Creatio Score 9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Rev.io PSA	YetiForce CRM
Likelihood to Recommend	1.0 (1 ratings)	9.0 (1 ratings)

User Testimonials
	Rev.io PSA	YetiForce CRM
Likelihood to Recommend	Rev.io PSA Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running Incentivized JR Jill Ross Office Manager Read full review	YetiForce YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario. Incentivized Michael Brennan Founder Read full review
Pros	Rev.io PSA ability to dispatch tech's to service calls Incentivized JR Jill Ross Office Manager Read full review	YetiForce Detailed customization Stability and speed Customer support Incentivized Michael Brennan Founder Read full review
Cons	Rev.io PSA When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software. In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful. I my experience when they know that there is an issue and the software is not working they keep billing you. They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them. They acknowledge that you are having issues and state that there will be a credit. I have not seen one. In my opinion, training is filled with jargon and no glossary. Incentivized JR Jill Ross Office Manager Read full review	YetiForce Lack of documentation No auto updates Server requirements Incentivized Michael Brennan Founder Read full review
Alternatives Considered	Rev.io PSA No answers on this topic	YetiForce The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows. Incentivized Michael Brennan Founder Read full review
Return on Investment	Rev.io PSA Gigantic waste of time and resources Incentivized JR Jill Ross Office Manager Read full review	YetiForce Cost savings More flexibility with the number of users Improved project management results Incentivized Michael Brennan Founder Read full review
ScreenShots		YetiForce CRM Screenshots