REVE Chat vs. Ruby Virtual Receptionist Services

REVE Chat

Ruby Virtual Receptionist Services

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
REVE Chat	Score 10.0 out of 10	N/A	REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…	$12 per license per month
Ruby	Score 10.0 out of 10	N/A	Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services. Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions.	$129 per month

Pricing

REVE Chat

Ruby Virtual Receptionist Services

Editions & Modules

Standard: $12
per license per month
Advanced: $20
per license per month

Chat Ruby 10: $129
monthly
Chat Ruby 30: $299
monthly
Call Ruby 100: $319
monthly
Chat Ruby 50: $469
monthly
Call Ruby 200: $599
monthly
Call Ruby 350: $999
monthly
Call Ruby 500: $1,399
monthly

Offerings

Pricing Offerings
REVE Chat	Ruby
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

$12 per license per month

Optional

Additional Details

—

Bundled Chat Ruby 10 Your Call Ruby Plan + Up to 10 Chats for $99 Bundled Chat Ruby 30 Your Call Ruby Plan + Up to 30 Chats for $249 Bundled Chat Ruby 50 Your Call Ruby Plan + Up to 50 Chats for $399

More Pricing Information

Community Pulse
	REVE Chat	Ruby Virtual Receptionist Services

Best Alternatives
	REVE Chat	Ruby Virtual Receptionist Services
Small Businesses	Gist Score 9.5 out of 10	Smith.ai Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	No answers on this topic
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	REVE Chat	Ruby Virtual Receptionist Services
Likelihood to Recommend	10.0 (1 ratings)	5.0 (1 ratings)

User Testimonials
	REVE Chat	Ruby Virtual Receptionist Services
Likelihood to Recommend	REVE Systems The REVE Chat always help me in taking care of the report and analytics. The report of visitor analytics can be viewed on hourly, daily, weekly, monthly and yearly format. This makes my work easy at my office. In the chat history option I was able to download the conversation of my clients which helped me maintaining the archive section. Verified User Anonymous Read full review	Ruby Receptionists, Inc Ruby Virtual Receptionist Services is well suited for a business that needs call screening and message-taking services. The service is expensive but if the user is willing to put a lot of time and effort into planning and scriptwriting, as well as call handling instructions, it may work well. Also, if there is not much information that must be captured by the receptionist, I feel this may be a better fit. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Pros	REVE Systems FAQ Builder is the best feature. It helped me in replying to common customer queries. If the bot is not able to solve the customer's problem then it can be switched to live chat support. It makes my work easy. Support of omni channel is the best. I am able to dandle different social media accounts at one platform. Verified User Anonymous Read full review	Ruby Receptionists, Inc Call-out request "personal assistant services." Ruby Receptionist app. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Cons	REVE Systems There's nothing that can be improved in my opinion. Every feature works well in REVE Chat and works without any difficulty. It's user interface is easy to use. Verified User Anonymous Read full review	Ruby Receptionists, Inc Clarity in billing. Shortened hold times. Less transfer time from call to receptionist (between English and Spanish). Better training of receptionists to prevent certain things from being said to clients - decreases client confidence. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Alternatives Considered	REVE Systems One of the main reason for switch to REVE Chat was the user friendly interface. It is very easy to use and understand. REVE Chat is all-in-one platform for live chat Support. Better customisable option was one of the reason for switch. Omni channel is the best. I am about to operate WhatsApp, Messenger chats through REVE Chat platform. Verified User Anonymous Read full review	Ruby Receptionists, Inc We switched over from Answer First to Ruby Receptionist because we wanted a more full-service answering service. We wanted to be able to call out using our business number as well as text in and out. We also really liked the "call-out request" feature as it freed up our time and allowed Ruby to handle minor client communications, etc. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Return on Investment	REVE Systems My productivity at my office has increased after using REVE chat. My overall experience with REVE Chat is positive. REVE Chat's chatbot is the best feature. Chatbot has helped with reducing man power at office. Chatbot does all the work. Verified User Anonymous Read full review	Ruby Receptionists, Inc Increased efficiency. NEGATIVE ROI. Incentivized JR Julliana Reyes Partner and Attorney Read full review
ScreenShots	REVE Chat Screenshots