Revel Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Revel Systems
Score 6.1 out of 10
N/A
Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.
$99
*per month
Pricing
Revel Systems
Editions & Modules
POS software cost
$99
*per month
Offerings
Pricing Offerings
Revel Systems
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.
More Pricing Information
Community Pulse
Revel Systems
Considered Both Products
Revel Systems
Chose Revel Systems
Revel Systems has a much more intuitive user interface and reporting suite than Micros, which was our previous POS system. It's also more equipped to handle multiple types of service than something like Square. We ultimately went with Revel because of the inventory tracking …
Chose Revel Systems
I personally was not part of the process when Revel was decided on, but I did have the whole process of setup and clean up of things. Overall, it is a good product, solid, and has so many features that I didn't even get to dive into because it just wasn't applicable to our …
Chose Revel Systems
  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to …
Top Pros
Top Cons
Best Alternatives
Revel Systems
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.2 out of 10
Enterprises

No answers on this topic

All AlternativesView all alternatives
User Ratings
Revel Systems
Likelihood to Recommend
10.0
(5 ratings)
Likelihood to Renew
9.0
(1 ratings)
Usability
7.0
(1 ratings)
Support Rating
10.0
(2 ratings)
Implementation Rating
7.0
(1 ratings)
User Testimonials
Revel Systems
Likelihood to Recommend
Revel Systems
It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
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Pros
Revel Systems
  • Revel Systems is a very simple POS to operate for our employees
  • They are constantly improving and updating
  • Revel has integrated with COMO
  • Reporting is very straight forward and easy to use
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Cons
Revel Systems
  • We experienced multiple system failures when first implementing Revel.
  • Occasionally we would have separate orders/tables merge or disappear entirely, which we could not attribute to user error.
  • Some reporting limitations that our finance department needed
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Likelihood to Renew
Revel Systems
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
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Usability
Revel Systems
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
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Support Rating
Revel Systems
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
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Implementation Rating
Revel Systems
Not for this one
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Alternatives Considered
Revel Systems
  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
Read full review
Return on Investment
Revel Systems
  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
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ScreenShots