TrustRadius
Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.Revel Up (and Down)This POS handles all aspects of our restaurant. From order taking, printing slips, order quality, employee management, and cash management.,Flexibility - the amount of customization that we tailored to our restaurant is unmatched in the iPad market. Online integration - One interface to update all menus. Take Out/Delivery/Sit In - able to modify orders as necessary, simple function yet unbeatable.,Support - Confused, knowledge base articles out of date. Interface changes - frequent interface changes (which I usually like) sometimes don't make it more user-friendly. Pricing - absurd monthly pricing for features that would really help but cost almost nothing to support (ie customer display.),7,Instant sales information, can tell day by day, hour by hour what is selling Help us to eliminate slow moving product and increase differentiation in high selling products.,,QuickBooks Online, Microsoft Office 2016, Google Drive
Unspecified
Revel Systems
10 Ratings
Score 7.6 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

Revel Systems Reviews

Revel Systems
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101
Show Filters 
Hide Filters 
Filter 10 vetted Revel Systems reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role

Reviews (1-1 of 1)

  Vendors can't alter or remove reviews. Here's why.
Christopher Frary profile photo
October 30, 2017

Revel Systems Review: "Revel Up (and Down)"

Score 7 out of 10
Vetted Review
Verified User
Review Source
This POS handles all aspects of our restaurant. From order taking, printing slips, order quality, employee management, and cash management.
  • Flexibility - the amount of customization that we tailored to our restaurant is unmatched in the iPad market.
  • Online integration - One interface to update all menus.
  • Take Out/Delivery/Sit In - able to modify orders as necessary, simple function yet unbeatable.
  • Support - Confused, knowledge base articles out of date.
  • Interface changes - frequent interface changes (which I usually like) sometimes don't make it more user-friendly.
  • Pricing - absurd monthly pricing for features that would really help but cost almost nothing to support (ie customer display.)
If you have time and technical knowledge to understand the customization setup, proceed. We are still modifying modifiers and products to match our menu which was set up nearly 3 years ago. If you want to change your menu to your POS limitations then move to another product.
Read Christopher Frary's full review

Revel Systems Scorecard Summary

About Revel Systems

Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.

Revel Systems Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:iPad