ReviewInc vs. SmartCustomer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ReviewInc
Score 9.0 out of 10
N/A
N/AN/A
SmartCustomer
Score 7.7 out of 10
N/A
Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.N/A
Pricing
ReviewIncSmartCustomer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ReviewIncSmartCustomer
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ReviewIncSmartCustomer
Best Alternatives
ReviewIncSmartCustomer
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
Bazaarvoice
Bazaarvoice
Score 7.9 out of 10
Bazaarvoice
Bazaarvoice
Score 7.9 out of 10
Enterprises
Bazaarvoice
Bazaarvoice
Score 7.9 out of 10
Bazaarvoice
Bazaarvoice
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ReviewIncSmartCustomer
Likelihood to Recommend
9.0
(2 ratings)
9.2
(4 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ReviewIncSmartCustomer
Likelihood to Recommend
ReviewInc
Very well suited to anyone seeking to grow their reputation through sourcing reviews. They have advanced automation features that many can take advantage of to automate the process too.
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SmartCustomer
Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results.
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Pros
ReviewInc
  • Gives the facts
  • Can compare with certain products
  • It actually provides the numbers and figures so as to make right decision
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SmartCustomer
  • Gives reviews.
  • Answers questions.
  • Gives you details of the website.
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Cons
ReviewInc
  • Tough to think of any.
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SmartCustomer
  • It has slow customer services.
  • Too many ads on reviews pages.
  • Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews.
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Support Rating
ReviewInc
They are the best in the business. To describe how good, I wanted to develop a way to flip a switch in my CRM to have a request sent out, but then make sure that another request could not be sent out. They introduced me to and taught me how to use Zapier to achieve this requirement. This took a 2-hour support session. They are wonderful to work with!
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SmartCustomer
No answers on this topic
Alternatives Considered
ReviewInc
Because I trust reviews from ReviewInc, I followed it. Also, there are many business partners and friends of mine who have recommended this to me. We in fact share the review links with each other from ReviewInc. The market recognizes ReviewInc comments and feedback so that's why I selectedIReviewInc against over others.
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SmartCustomer
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
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Return on Investment
ReviewInc
  • Price for the service is fantastic.
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SmartCustomer
  • Saves us from spending money on scam websites.
  • Helps us making a buy decision based on the reviews.
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