TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Reviews.io

    Score8 out of 10
    N/AReviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…

    $89

    per month

    Stamped

    Score7.2 out of 10
    N/AStamped is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped is free to individuals seeking basic features (e.g. review email scheduling, bulk send, etc.) and available with more advanced features (e.g. Net Promoter Score, Instagram shoppable gallery, etc) on their paid plans.

    $23

    per month

    Pricing
    Reviews.ioStamped
    Editions & Modules
    GROWTH
    $89
    per month
    PROFESSIONAL
    $159
    per month
    ENTERPRISE
    From $499
    per month
    Reviews - Basic
    $23
    per month
    Reviews - Premium
    $59
    per month
    Loyalty - Premium
    $59
    per month
    Reviews - Business
    $149
    per month
    Loyalty - Business
    $179
    per month
    Reviews + Loyalty - Business
    $279
    per month
    Reviews - Professional
    $299
    per month
    Loyalty - Professional
    $479
    per month
    Reviews + Loyalty - Professional
    $659
    per month
    Reviews - Enterprise
    Custom
    Loyalty - Enterprise
    Custom
    Reviews + Loyalty - Enterprise
    Custom
    Offerings
    Pricing Offerings
    Reviews.ioStamped
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Best Alternatives
    Reviews.ioStamped
    Small Businesses
    Trustpilot
    Score6.8 out of 10
    Trustpilot
    Score6.8 out of 10
    Medium-sized Companies
    PowerReviews
    Score7.8 out of 10
    PowerReviews
    Score7.8 out of 10
    Enterprises
    Bazaarvoice
    Score7.6 out of 10
    Bazaarvoice
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Reviews.ioStamped
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Reviews.ioStamped
    Likelihood to Recommend
    Reviews.io
    Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
    Incentivized
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    Stamped.io
    If you want to generate valuable content that you can use on your website that provides a positive image of your business, Stamped.io can do it. We had absolutely no buyer feedback prior to Stamped.io. We have seen in actual customer reviews that the Stamped.io reviews are being read by customers and they consider them valuable.
    Incentivized
    Read full review
    Pros
    Reviews.io
    • Widget library with customizable, mobile-friendly widgets.
    • Custom widgets can be built for you.
    • WYSIWYG and HTML email templates.
    • Instagram and UGC gallery included.
    • Sync your product catalog via Merchant Center.
    Incentivized
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    Stamped.io
    • Ease of use.
    • Integration with the BigCommerce feedback and review system.
    • A full-featured product suite that will meet the needs of most small to medium-sized eCommerce shops.
    Incentivized
    Read full review
    Cons
    Reviews.io
    • Setting up isn't hard, but the documentation conflicts with itself sometimes.
    • They reference a BigCommerce app that isn't available (yet).
    Incentivized
    Read full review
    Stamped.io
    • We haven't generated a whole lot of data as of right now, even being in business for two years, so a pain point for me is the analytics and trying to identify improvements. This is not really a deficiency of the software, just a lack of data.
    Incentivized
    Read full review
    Support Rating
    Reviews.io
    We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
    Incentivized
    Read full review
    Stamped.io
    Support is flat out awesome, super responsive and have always addressed my questions quickly and thoroughly.
    Incentivized
    Read full review
    Alternatives Considered
    Reviews.io
    Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
    Incentivized
    Read full review
    Stamped.io
    The only other service we used that's similar to Stamped.io is Feedback Five. That service is only similar in that it facilitates soliciting feedback. We use it for our marketplace business, not our website. I can say that Stamped.io is much more robust and valuable. The interface is more user-friendly, the campaigns are easy to set up, and working with customers directly in the UI is super simple.
    Incentivized
    Read full review
    Return on Investment
    Reviews.io
    • Increased customer trust through verified company and product reviews.
    Incentivized
    Read full review
    Stamped.io
    • Positive increase of over 80% in feedback responses.
    • Trust is everything in our business and user reviews have contributed to a conversion increase of over 50%.
    Incentivized
    Read full review
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