Reevoo vs. SmartCustomer

Reevoo

Reevoo

2 Reviews and Ratings

SmartCustomer

SmartCustomer

11 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Reevoo	Score 9.0 out of 10	Enterprise companies (1,001+ employees)	Revoo capabilities include: review engines, customer Q&A and custom user-generated content collection. The vendor says that: Millions of shoppers use Reevoo to make better buying decisions in their everyday lives. Hundreds of brands all over the world use the solution to get a better idea of what makes their customers tick. The company claims a transparent and independent approach, and aims to enable honest communication between brand and shopper.	N/A
SmartCustomer	Score 7.7 out of 10	N/A	Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.	N/A

Pricing

Reevoo

SmartCustomer

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Reevoo	SmartCustomer
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Required

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	Reevoo	SmartCustomer
Considered Both Products	Reevoo Adam Farrell Head Of Digital Chose Reevoo We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to … Incentivized Helpful?	SmartCustomer Yuven Takur Head of human resources. Chose SmartCustomer Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase. Incentivized Helpful? Zain Ali Director Of Commercial Sales Chose SmartCustomer Sitejabber has provided us with many benefits and resulted in us with great customer service, handling any issues faced by customers, and competing with real businesses. Whereas Trustpilot, we believe there were many reviews left by scammers for businesses that were not legit. Incentivized Helpful? Rithvik Podduturi Founder Chose SmartCustomer I generally buy a lot of software. I check reviews on TrustRadius, Capterra, etc., for software reviews. Sitejabber is lacking in these cases, so for now, I will stick to these websites for software reviews. Incentivized Helpful?

Best Alternatives
	Reevoo	SmartCustomer
Small Businesses	Growave Score 9.7 out of 10	Growave Score 9.7 out of 10
Medium-sized Companies	PowerReviews Score 7.8 out of 10	PowerReviews Score 7.8 out of 10
Enterprises	PowerReviews Score 7.8 out of 10	PowerReviews Score 7.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Reevoo	SmartCustomer
Likelihood to Recommend	9.0 (0 ratings)	9.2 (0 ratings)

User Testimonials
	Reevoo	SmartCustomer
Likelihood to Recommend	Reevoo is a great tool to establish and improve brand awareness by letting customers speak about the products in a third-party platform. This gives the brands highly valuable content for further marketing as it is verified and authentic. The tool is not suitable for small brands and startup companies for its pricing structure that requires a strong customer base that is already established. Incentivized Adam Farrell Head Of Digital Read full review	It is suitable for the online shopping experience. It gives confidence when you buy on a website you just came to know, and it has good ratings on Sitejabber. It is suitable for fashion, electronics, and marketplaces. I wish they added more SaaS and WordPress-related ratings on the platform, bringing in a whole new category of users to use Sitejabber. Incentivized Rithvik Podduturi Founder Read full review
Pros	The process of getting reviews is effective in terms of click rates and submitted reviews. The customer feedback is presented in a trustworthy fashion that is important for creating positive brand awareness. Easy installation by copying a short script into the tag manager. Advanced mobile platform. Incentivized Adam Farrell Head Of Digital Read full review	Customer reviews. Customer complaints. Customer feedback. Incentivized Aaron Wallace Co-Founder Read full review
Cons	The pricing works on a per-quote basis. We would prefer a straight forward way to order and pay for the product. The tool is certainly aimed at established brands and top companies. Incentivized Adam Farrell Head Of Digital Read full review	I would like Sitejabber to extend the capabilities of the free version, it currently has several limits. Incentivized Yuven Takur Head of human resources. Read full review
Alternatives Considered	We found Reevoo best suited for the types of campaigns we usually run on behalf of our clients. It is easy to implement after the onboarding process is completed. We prefer the way Reevoo presents the gathered customer data and feedback. It is also very robust, not trying to include too many different features. Incentivized Adam Farrell Head Of Digital Read full review	Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase. Incentivized Yuven Takur Head of human resources. Read full review
Return on Investment	The boost in ROI for already great products is substantial with the viral effect of positive reviews. We were able to secure marketing contracts with the power of customer-generated content that Reevoo provides. Incentivized Adam Farrell Head Of Digital Read full review	Helped our business to overcome issues faced by customers which have increased conversion rate. The reviews has helped us fix the UX issues on our website. Our customer services were not resolving issues on time, because of the reviews left by others we have hired more staff on customer services to tackle issues. Incentivized Zain Ali Director Of Commercial Sales Read full review
ScreenShots