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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Rootly

    Score9.5 out of 10
    N/AA solution to automate incident response on Slack, that lets users handoff alerts from PagerDuty and automatically create incidents without ever leaving Slack. Its relevant runbooks and metadata (deploy events) shortcut resolution times.N/A

    Splunk SOAR

    Score8.4 out of 10
    N/ASplunk now offers a security orchestration, automation, and response (SOAR) platform via its acquisition of Phantom. Splunk Security Orchestration and Automation (Splunk SOAR) provides playbook automation and is available as a standalone solution.N/A
    Pricing
    RootlySplunk SOAR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RootlySplunk SOAR
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    RootlySplunk SOAR
    Considered Both Products
    Rootly
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    41 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    37 Answers
    Features
    RootlySplunk SOAR
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Rootly and Splunk SOAR
    Feature
    Rootly
    10.0
    1 Ratings
    11% above category average
    Splunk SOAR
    -
    Ratings
    Company-wide Incident Reporting10.01 Ratings00 Ratings
    Integration with Other Security Systems10.01 Ratings00 Ratings
    Attack Chain Visualization10.01 Ratings00 Ratings
    Centralized Dashboard10.01 Ratings00 Ratings
    Machine Learning to Prevent Incidents10.01 Ratings00 Ratings
    Live Response for Rapid Remediation10.01 Ratings00 Ratings
    Best Alternatives
    RootlySplunk SOAR
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    RootlySplunk SOAR
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (41 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    7.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (40 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    RootlySplunk SOAR
    Likelihood to Recommend
    Rootly
    Rootly is great for both remote companies and in-person, but especially well suited for remote. There is such a wide variety of functionalities that Rootly can offer, both internally for your company and externally for your customers. Rootly streamlines and centralizes a lot of data you may be keeping in separate spaces which could be excluding some memebers from being in the loop and adds additional time in your day tracking and organization information. Rootly makes everything real-time for our company through the integrations
    Incentivized
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    Cisco
    Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
    Incentivized
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    Pros
    Rootly
    • clear tracking
    • step management, for where we are at in the process of resolving the issues (whose hands it is currently in to deal with the problem)
    • centralized clear and easy communication to our organization
    Incentivized
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    Cisco
    • Its security orchestration and integration capability that supports multiple tools.
    • Easy coding that automates our security actions.
    • Enables us to easily collaborate and respond to security issues faster.
    • Splunk SOAR is a flexible product that is easy to deploy.
    • Efficient tracking and monitoring capability.
    • Excellent real-time reporting functionality.
    Incentivized
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    Cons
    Rootly
    • while the interface provides great information and everything that you need, there can be a learning curve to understand what you are looking at
    • having all notifications on for slack/teams can cause lots of notifications in a larger organization
    • like any technology, there is room for error with feature issues or integrations issues
    Incentivized
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    Cisco
    • A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
    • It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
    • Cost of the larger version.
    Incentivized
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    Likelihood to Renew
    Rootly
    No answers on this topic
    Cisco
    As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
    Incentivized
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    Usability
    Rootly
    great usability, bit of a learning curve with the product because there is so much information to digest and Rootly gives you lots of different angles and preferences for how you would like to see it displayed. For those with high tech skills its much easier but for those who are less tech savvy it can be overwhelming
    Incentivized
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    Cisco
    Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.
    Incentivized
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    Performance
    Rootly
    No answers on this topic
    Cisco
    We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
    Incentivized
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    Support Rating
    Rootly
    No answers on this topic
    Cisco
    Splunk Support is always great! In addition the Community is very efficient and active.
    Incentivized
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    In-Person Training
    Rootly
    No answers on this topic
    Cisco
    I never followed an in-person training, I gave my evaluation based on the online training
    Incentivized
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    Online Training
    Rootly
    No answers on this topic
    Cisco
    I followed training for Phantom admins and it opened a world for me
    Incentivized
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    Implementation Rating
    Rootly
    No answers on this topic
    Cisco
    I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
    Incentivized
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    Alternatives Considered
    Rootly
    No answers on this topic
    Cisco
    Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
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    Scalability
    Rootly
    No answers on this topic
    Cisco
    me and the customers I encountered found it flexible and scalable
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    Return on Investment
    Rootly
    • streamlined communication for our entire business, one stop shop for incidents and their updates
    • Improved collaboration and engagement from our org
    • faster response times and more accurate reporting
    Incentivized
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    Cisco
    • The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
    • Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task
    Incentivized
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    ScreenShots