TrustRadius

Runframe vs. Xurrent

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Runframe
Score 0.0 out of 10
N/A
Runframe is an incident management, on-call scheduling, and status page platform built for engineering teams at seed-to-Series C companies. It operates natively inside Slack, allowing teams to declare, manage, and resolve incidents without switching tools. Incident Management: Teams declare incidents with a single Slack command. Runframe automatically creates a dedicated channel, assigns responders based on severity, and tracks every status change in a…
$15
per month per user
Xurrent
Score 9.0 out of 10
Small Businesses (1-50 employees)
Xurrent, replacing the former Zenduty is an incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value.
$6
per month per user
Pricing
RunframeXurrent
Editions & Modules
No answers on this topic
Starter
$6
per month per user
Growth
$16
per month per user
Enterprise
$25
per month per user
Offerings
Pricing Offerings
RunframeXurrent
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discount available for annual pricing.
More Pricing Information
Features
RunframeXurrent
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
Runframe
-
Ratings
Xurrent
9.5
1 Ratings
7% above category average
Company-wide Incident Reporting00 Ratings10.01 Ratings
Integration with Other Security Systems00 Ratings10.01 Ratings
Attack Chain Visualization00 Ratings9.01 Ratings
Centralized Dashboard00 Ratings10.01 Ratings
Machine Learning to Prevent Incidents00 Ratings9.01 Ratings
Live Response for Rapid Remediation00 Ratings9.01 Ratings
Best Alternatives
RunframeXurrent
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Score 9.3 out of 10
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Score 9.3 out of 10
Medium-sized Companies
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Score 9.1 out of 10
Enterprises
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Score 9.1 out of 10
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Score 9.1 out of 10
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User Ratings
RunframeXurrent
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
RunframeXurrent
Likelihood to Recommend
Runframe
No answers on this topic
Xurrent
Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts.
YG
Yatin Garg
Product Manager
Read full review
Pros
Runframe
No answers on this topic
Xurrent
  • Real time alerts on critical events
  • Incidents management
  • Tasks delegations and personalised communications
YG
Yatin Garg
Product Manager
Read full review
Cons
Runframe
No answers on this topic
Xurrent
  • Escalation option is limited, only straightforward top down even after re-assigning
  • Override interface is confusing
  • Lack of mobile app alerts and notifications
YG
Yatin Garg
Product Manager
Read full review
Alternatives Considered
Runframe
No answers on this topic
Xurrent
Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates.
YG
Yatin Garg
Product Manager
Read full review
Return on Investment
Runframe
No answers on this topic
Xurrent
  • Decreased incidents by 40%
  • Decrease in incident resolution and escalation time by 50%
  • Increase in CSAT score by 40%
YG
Yatin Garg
Product Manager
Read full review
ScreenShots

Runframe Screenshots

Screenshot of HomepageScreenshot of On-call ManagementScreenshot of Analytics

Xurrent Screenshots

Screenshot of Zenduty's incident dashboard, which provides a single pane of glass view of critical incidentsScreenshot of Zenduty's incident command center, used to co-ordinate incident response and resolve incidents with speedScreenshot of the integrated communications available to accelerate incident collaboration with Slack and Microsoft TeamsScreenshot of the custom escalation policies that help to ensure swift incident response.Screenshot of an example custom alert routing rule, to route alerts to specific teams or subject matter expertsScreenshot of custom on-call scheduling