Runn vs. Shiftboard

Runn is our scheduling tool. We use it to track the dozens of projects that we have running and who is assigned to them. It allows us to create schedules for each employee and contractor (consultants) so we can effectively stay within the hours we allocate to each project and stay within the project budget.

Incentivized

It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.

Incentivized

• Runn allows us to track projects over a period of time to see who worked on it and how many hours were spent, to keep us on track.
• Runn allows us to create schedules for our team of consultants. By viewing a person, we can see each project assigned and the weekly hours allocated.
• Runn allows us to run reports to see if we need to bill for hours that go over the weekly allocation.

Incentivized

• Mobile accessibility
• Cloud-based software
• Compliant with all necessary information security standards

Incentivized

• Runn meets our needs so I don't have any input here.

Incentivized

• The ability to print a month view of the schedule would be a great benefit.
• The signup list is a great feature, but there are too many steps to make it easy to use.
• The bulk add and delete process works well, but tends to be confusing for users.

Incentivized

I never sought out Shiftboard support.

Incentivized

We used Hubstaff before moving to Runn. The decision to leave Hubstaff was purely a financial one, as we were looking to cut expenses during the early phase of the pandemic. Both products are good, and Hubstaff worked well for our organization, but it was decided to move to Runn to save on organizational expenses without losing needed functionality.

Incentivized

We have not used another product like Shiftboard at our company.

Incentivized

• Runn has been a positive impact on our expenses because we use a free (or low-cost) version in our tech stack.

Incentivized

• Effective allocation to proper shows/projects for our network
• Effectively catches any discrepancies between scheduled hours and actual hours for employees
• Requires significant manpower to maintain scheduling accuracy

Incentivized