Runn vs. Socialtext (discontinued)

Runn is our scheduling tool. We use it to track the dozens of projects that we have running and who is assigned to them. It allows us to create schedules for each employee and contractor (consultants) so we can effectively stay within the hours we allocate to each project and stay within the project budget.

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Runn allows us to track projects over a period of time to see who worked on it and how many hours were spent, to keep us on track.
• Runn allows us to create schedules for our team of consultants. By viewing a person, we can see each project assigned and the weekly hours allocated.
• Runn allows us to run reports to see if we need to bill for hours that go over the weekly allocation.

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• Runn meets our needs so I don't have any input here.

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

We used Hubstaff before moving to Runn. The decision to leave Hubstaff was purely a financial one, as we were looking to cut expenses during the early phase of the pandemic. Both products are good, and Hubstaff worked well for our organization, but it was decided to move to Runn to save on organizational expenses without losing needed functionality.

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Runn has been a positive impact on our expenses because we use a free (or low-cost) version in our tech stack.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions