SAI360 vs. TrustArc

The usage of ROAM, as well as the integration of external programmes through API and import functions, has almost reduced duplication of work. One thing to keep in mind is that your use cases must be very clear. There are a lot of SAI solutions, and their titles don't always correspond to what they actually perform.

Incentivized

TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.

Incentivized

• Customized unified design platform
• Modules that fit your organization
• Low technology involvement with information department.
• Built on foundational platforms some bidirectional in the ERM framework with TPRM contracts
• Single sign-on web-based applications

Incentivized

• Email verification
• Frontend UI
• Flexible configurations
• Easy-to-follow audit trail - each step of the process is clearly defined
• Integrated process flow - all communication back to data subject is handled through TrustArc

Incentivized

• Reporting
• Legacy modules (i.e. tasks)
• Look and feel
• Intuitive UI

• Notification schemes - allowing different access levels to be notified when certain processes occur
• Two-factor authentication upon login is a desirable feature not implemented
• Standardized reporting on home dashboard

Incentivized

Overall it is a very versatile system that does help to keep our processes automated and secure. We are able to streamline our day to day activities.

Incentivized

Archer was very similar to SAI360 in cost and features. Has a more modern look and feel and more task functionality. The price point was very similar. Didn't choose them as our existing usage is in an On-Prem version and support from our in-house IT team was not able to be obtained. MetricStream was very modern looking with an intuitive UI. Appeared to have all the features with a number of additional bells and whistles. The price point was far above our budget and we could not get approval to move them to the RFP.

OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.

Incentivized

• The system is costly for the initial setup
• Does help to mitigate risk and keep the vendors and internal departments from becoming non-compliant.
• One license for all users
• Easy to manage employee's security access

Incentivized

• Allow organization to be compliant with data privacy laws is a requirement in 2021
• Flexible offering allows for control of both digital (cookie) and database record requests
• Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space

Incentivized