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Salesforce Agentforce Financial Services vs. Singletrack

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agentforce Financial Services

    Score8.5 out of 10
    N/AThe Financial Services Cloud from Salesforce is used to create customized experiences for users and customers, and get information at the right to improve productivity and satisfaction. The vendor states that wealth management advisors can use the CRM’s ability to better understand and address client needs, building fruitful client relationships. Retail, mortgage, and commercial bankers can get a complete customer view when and where they need it. In insurance, users of the financial services…

    $300

    per month billed annually per user

    Singletrack

    N/AN/ASingletrack Sell Side helps banks, brokers and IRPs leverage their research, sales and corporate assets to maximum advantage in an increasingly competitive marketplace.N/A
    Pricing
    Agentforce Financial ServicesSingletrack
    Editions & Modules
    Sales
    $300
    per month billed annually per user
    Service
    $300
    per month billed annually per user
    Sales and Service
    $325
    per month billed annually per user
    Einstein 1 for Sales and Service
    $700
    per month billed annually per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Agentforce Financial ServicesSingletrack
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Agentforce Financial ServicesSingletrack
    Considered Both Products
    Salesforce
    No answer on this topic
    Singletrack
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Agentforce Financial ServicesSingletrack
    Likelihood to Recommend
    7.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Agentforce Financial ServicesSingletrack
    Likelihood to Recommend
    Salesforce
    Salesforce Financial Services Cloud is really helpful when it comes to projections for our business. In order to cover our office overheads, we try to project sales leads becoming opportunities and closed and won sales for each quarter so we can ensure all targets are met and obligations too.
    Read full review
    Singletrack
    No answers on this topic
    Pros
    Salesforce
    • Ease of use
    • Reporting
    • Customisation
    Incentivized
    Read full review
    Singletrack
    No answers on this topic
    Cons
    Salesforce
    • Automation. There is room to automate certain processes that require manual executions.
    • Implementation. It is hard and requires a 3rd party to help to implement which is costly.
    Incentivized
    Read full review
    Singletrack
    No answers on this topic
    Usability
    Salesforce
    It does its job but could be better. I think it all comes down to each business configuration of the platform.
    Incentivized
    Read full review
    Singletrack
    No answers on this topic
    Alternatives Considered
    Salesforce
    We haven't used anything previously to Salesforce. We were trying to implement what we needed as a company with our current ticketing and quoting software, but it wasn't doing what we needed. Once we found Salesforce we were able to really dial in on the important things needed as a company.
    Incentivized
    Read full review
    Singletrack
    No answers on this topic
    Return on Investment
    Salesforce
    • Positively helpful with targets
    • Motivating and encouraging
    • Helpful with figures
    Read full review
    Singletrack
    No answers on this topic
    ScreenShots