Salesforce Lightning Components & Developer Experience vs. Sencha

If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

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It's great to develop business applications. Previously, we tried different technologies but we find it the most suitable for us. We also deploy a generic backend so we don't need to install anything new to implement new applications. This helps us to develop very fast and with very low effort.

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• It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
• It also has impressive security features like used-based permissions and encrypted data.
• Everything can be managed from a centralized place which saves a lot of time.

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• It's a complete solution that has a vast array of pre built components, charts and a data-grid based solution.
• Security comes out of the box.
• It's mobile and tablet ready.
• It has a lot of support from the community so solutions are easily available
• You can add your own flavor via theme customizations and built in component extension.

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• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

• More default themes
• Biggest community

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It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

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I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator

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We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

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Each of the above platforms offer a specific solution. Sencha provides a complete solution that is a library of components as well as a framework to modularize your application so that it's better manageable. Once you get over the learning curve of the whole technology it's a breeze to implement new functionality within the application. We have an aggressive client who comes to us every other day with some new requirement, and sencha has been able to answer all of those without issues.

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• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

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• Excellent applications
• Very good performance
• Not very used, and developers don't like it at the beginning

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info