Salesforce Lightning Components & Developer Experience vs. VMware Cloud Foundation

If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

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It is best suited for an on-premise cloud solution where customer can shift their entire production environment. Also, the customer has a preference for a Homogenous Infrastructure Environment where budget is not a challenge. It is not at all suited for a Heterogenous Environment, e.g., a Public cloud where integration becomes a huge issue, also in SMB sections where budget is challenging.

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• It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
• It also has impressive security features like used-based permissions and encrypted data.
• Everything can be managed from a centralized place which saves a lot of time.

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• Cloud enabled Solution.
• Support Container based Apps.
• Cost efficient.
• Supports both Public and Private Environments.

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• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

• The Deployment is complex.
• Recommended Number of Physical Nodes is three or more; with less than 3 Nodes, it becomes difficult to install V-SAN.
• Need for better integration. If we go on the public cloud, it is a huge challenge while integrate with an open source platform.
• Cost can be marginally reduced. SMB segments still prefer a separate license instead of VCF, or they postpone their purchase plans.

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It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

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I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator

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We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

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Although the public Cloud Model follows Opex Costing Model, it actually leads to very high costs also, the infra model in my organization is not suited for a Public Cloud Model. Hence We decided on an On-Premise Model, and the best suited was VMware Cloud Foundation, which is a complete Software-Defined Scale-Out Architecture. I also prefer a Homogenous environment; i.e, support and services from a Single OEM, so that I Can get faster resolutions to my tickets raised.

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• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

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• My organization has a size of 1300+ employees, using multiple applications and an exchange mail server that is hosted on On-Premise Cloud, hence scalability has not been a challenge.
• Having hosted my Production environment and Mail exchange Server on VCF, there has been optimum resource utilization with very little scope downtime. Hence have been able to save a lot of funds on Hardware resources.
• Due to the size of my organization and due the data load, I have been able to save on Resource Utilization and Organization Funds

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