Salesforce Lightning Components & Developer Experience vs. VMware vSOM (discontinued)

If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

Incentivized

Vsphere Operation Management is suitable for automating the process of bringing up an alternate data center in case of a disaster. It also is a great way for testing your readiness of disaster. You have the ability to bring up a server in a "bubble" for testing. This way you can show your admins how the failover process will work.

Incentivized

• It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
• It also has impressive security features like used-based permissions and encrypted data.
• Everything can be managed from a centralized place which saves a lot of time.

Incentivized

• The best thing about VSOM is that it's built into VCenter so you only have one point of administration
• VSOM does a great job of making applications intuitive
• Re-IPing virtual machines are a must and VSOM does a great job of making this a simple process

Incentivized

• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

• The installation of VSOM is very tedious
• It uses an MS SQL database
• It should be able to adjust for hardware modifications in VCenter

Incentivized

It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

Incentivized

I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator

Incentivized

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

Incentivized

vSphere with Operations Management has a much better way of automating the re-IPing of servers so you can stand them up in a different environment or location. You do, however, need another way of replicating your servers to your DR site, VSOM will not do that. We used EMC Recover Point for replication.

Incentivized

• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized

• In the case of a disaster, the ROI would be substantial.
• The license for VSOM is pretty expensive initially.
• Support for VSOM is terrific.

Incentivized