What users are saying about
3 Ratings
3 Ratings
3 Ratings
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Score 8.7 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • ShopBase ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

7.4

Sana Commerce

74%
9.4

ShopBase

94%
ShopBase ranks higher in 9/9 features

Product catalog & listings

7.0
70%
1 Rating
10.0
100%
1 Rating

Product management

8.0
80%
1 Rating
10.0
100%
1 Rating

Bulk product upload

7.0
70%
1 Rating
10.0
100%
1 Rating

Branding

8.0
80%
1 Rating
9.0
90%
1 Rating

Mobile storefront

8.0
80%
1 Rating
10.0
100%
1 Rating

Website integration

6.0
60%
1 Rating
10.0
100%
1 Rating

Visual customization

7.0
70%
1 Rating
10.0
100%
1 Rating

CMS

8.0
80%
1 Rating
8.0
80%
1 Rating

Product variations

N/A
0 Ratings
8.0
80%
1 Rating

Online Shopping Cart

7.0

Sana Commerce

70%
10.0

ShopBase

100%
ShopBase ranks higher in 2/2 features

Checkout user experience

7.0
70%
1 Rating
10.0
100%
1 Rating

Abandoned cart recovery

N/A
0 Ratings
10.0
100%
1 Rating

Online Payment System

8.0

Sana Commerce

80%
10.0

ShopBase

100%
ShopBase ranks higher in 1/1 features

eCommerce security

8.0
80%
1 Rating
10.0
100%
1 Rating

eCommerce Marketing

7.7

Sana Commerce

77%
9.7

ShopBase

97%
ShopBase ranks higher in 3/3 features

Promotions & discounts

8.0
80%
1 Rating
10.0
100%
1 Rating

Personalized recommendations

7.0
70%
1 Rating
9.0
90%
1 Rating

SEO

8.0
80%
1 Rating
10.0
100%
1 Rating

eCommerce Business Management

8.5

Sana Commerce

85%
10.0

ShopBase

100%
ShopBase ranks higher in 4/5 features

Order processing

8.0
80%
1 Rating
10.0
100%
1 Rating

Inventory management

9.0
90%
1 Rating
10.0
100%
1 Rating

Shipping

8.0
80%
1 Rating
10.0
100%
1 Rating

Custom functionality

9.0
90%
1 Rating
N/A
0 Ratings

Multi-site management

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • ShopBase is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Sana Commerce

80%
1 Rating
9.0

ShopBase

90%
1 Rating

Likelihood to Recommend

Sana Commerce

Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names). If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.
Read full review

ShopBase

ShopBase is always there to help if I have an issue, and they also offer helpful ideas for building and optimizing my store.
Read full review

Pros

Sana Commerce

  • Quote Workflow--pretty simple and easy to understand and implement
  • Easy-to-learn admin tools
  • Very flexible/customizable initial configuration
Read full review

ShopBase

  • Helpful materials
  • Supportive team
  • Affordable apps
Read full review

Cons

Sana Commerce

  • The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
  • The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
  • You can't import SKUS to populate a landing page programmatically.
Read full review

ShopBase

  • No free plan
  • Need more apps
  • Limited themes
Read full review

Pricing Details

Sana Commerce

Starting Price

Editions & Modules

Sana Commerce editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    At Sana, we have a simple pricing model, which is made up of two parts. It includes: •A one-time setup fee •A monthly subscription fee, including hosting and services We also offer add-ons to supplement customers’ web stores, an enterprise license, or the possibility to add additional web stores (subject to pricing adjustments as needed).

    ShopBase

    Starting Price

    $19 strore

    Editions & Modules

    ShopBase editions and modules pricing
    EditionModules
    BasicBase191
    StandardBase592
    ProBase2493

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $19

    Additional Details

    Alternatives Considered

    Sana Commerce

    Sana Commerce is not as robust, flexible (or expensive) as Magento but is better (and more expensive) than Shopify. It is well balanced and you can customize according to your clients' needs. They are constantly upgrading their platform so you can keep your eCommerce up to date, but you must consider an extra cost to adapt it to the latest version.
    Read full review

    ShopBase

    Shopify apps are diverse but not consistent and costs a lot to build a store.
    Read full review

    Return on Investment

    Sana Commerce

    • The ROI was 18% more than expected
    • Our traffic has increased by 250%
    • Some of our clients think our site is too complex
    Read full review

    ShopBase

    • Save lost sales
    • Reduce cost
    • Take less time to manage
    Read full review

    Screenshots

    Add comparison