CallHippo vs. SanCCS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallHippo
Score 8.1 out of 10
N/A
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes. The CallHippo platform allows deployment of a flexible telephony network, wherever an…N/A
SanCCS
Score 0.0 out of 10
N/A
SanCCS is a cloud-hosted omnichannel contact center platform designed to manage inbound and outbound customer interactions at scale. Built for organizations with distributed teams and complex workflows, SanCCS unifies voice, messaging, and digital channels into a single agent interface to reduce operational friction and improve service consistency. Key Features Omnichannel routing: Consolidates voice, WhatsApp, Viber, email, SMS, social channels and video…
$22
per month per user
Pricing
CallHippoSanCCS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CallHippoSanCCS
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup Fee$5 Per NumberNo setup fee
Additional Details
More Pricing Information
Community Pulse
CallHippoSanCCS
Features
CallHippoSanCCS
Call Management
Comparison of Call Management features of Product A and Product B
CallHippo
6.8
5 Ratings
20% below category average
SanCCS
-
Ratings
Answering rules7.15 Ratings00 Ratings
Call recording6.15 Ratings00 Ratings
Call park7.35 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallHippo
5.4
5 Ratings
39% below category average
SanCCS
-
Ratings
Mobile app for Android5.45 Ratings00 Ratings
User Ratings
CallHippoSanCCS
Likelihood to Recommend
5.6
(5 ratings)
-
(0 ratings)
Likelihood to Renew
8.9
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
CallHippoSanCCS
Likelihood to Recommend
CallHippo
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
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SAN Softwares
No answers on this topic
Pros
CallHippo
  • No positive sides at all.
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SAN Softwares
No answers on this topic
Cons
CallHippo
  • Waiting for iOS mobile app
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SAN Softwares
No answers on this topic
Likelihood to Renew
CallHippo
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
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SAN Softwares
No answers on this topic
Support Rating
CallHippo
Their support is built around trying to prove why the customer (who is not getting the service promised at the price promised) is wrong. For that they pass with flying colors. For actually supporting the user though they are horrible. They come up with creative scenarios to overcharge the credit card while not giving a service.
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SAN Softwares
No answers on this topic
Alternatives Considered
CallHippo
All of them. This seemed to be the best until they got us down.
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SAN Softwares
No answers on this topic
Return on Investment
CallHippo
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
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SAN Softwares
No answers on this topic
ScreenShots

SanCCS Screenshots

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