SanCCS vs. TeleCMI

SanCCS

SanCCS

0 Reviews and Ratings

TeleCMI

TeleCMI

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SanCCS	Score 0.0 out of 10	N/A	SanCCS is a cloud-hosted omnichannel contact center platform designed to manage inbound and outbound customer interactions at scale. Built for organizations with distributed teams and complex workflows, SanCCS unifies voice, messaging, and digital channels into a single agent interface to reduce operational friction and improve service consistency. Key Features Omnichannel routing: Consolidates voice, WhatsApp, Viber, email, SMS, social channels and video…	$22 per month per user
TeleCMI	Score 9.0 out of 10	Mid-Size Companies (51-1,000 employees)	TeleCMI provides business voice solutions for sales. The cloud-based telephony communication platform is designed for companies and aims to increase sales' productivity and streamline operations. Their products are tailored to provide business phone systems for startups, SMEs, and enterprises. TeleCMI integrates with the user's CRM and helpdesk tools to enable a hassle-free transition to the system. It boasts robust global network connectivity, with international numbers available in…	$1,000 per year Upto 4 Users

Pricing

SanCCS

TeleCMI

Editions & Modules

No answers on this topic

Business Voice Basic: $0
per month per user
Business Voice Premium: $15
per month per user
Business Voice Enterprises: $25
per month per user
Contact Center Premium: $30
per month Minimum 4 User
Contact Center Enterprises: $40
per month Minimum 4 User

Offerings

Pricing Offerings
SanCCS	TeleCMI
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Features

SanCCS

TeleCMI

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	SanCCS - Ratings	TeleCMI 7.0 1 Ratings 13% below category average
Multi-level Interactive Voice Response (IVR)	00 Ratings	7.01 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	SanCCS - Ratings	TeleCMI 7.5 1 Ratings 10% below category average
Call recording	00 Ratings	9.01 Ratings
Call park	00 Ratings	7.01 Ratings
Call screening	00 Ratings	7.01 Ratings
Message alerts	00 Ratings	7.01 Ratings

VoIP system collaboration

Comparison of VoIP system collaboration features of Product A and Product B
	SanCCS - Ratings	TeleCMI 8.5 1 Ratings 7% above category average
Audio conferencing	00 Ratings	9.01 Ratings
Instant messaging	00 Ratings	8.01 Ratings

Best Alternatives
	SanCCS	TeleCMI
Small Businesses	CloudTalk Score 7.4 out of 10	CloudTalk Score 7.4 out of 10
Medium-sized Companies	CloudTalk Score 7.4 out of 10	CloudTalk Score 7.4 out of 10
Enterprises	Bright Pattern Contact Center Score 8.5 out of 10	Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	SanCCS	TeleCMI
Likelihood to Recommend	- (0 ratings)	9.0 (1 ratings)
Usability	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	SanCCS	TeleCMI
Likelihood to Recommend	SAN Softwares No answers on this topic	TeleCMI Technologies Private Limited Telecmi is well suited for managing customer support and sales team with remote and distributed support, offering clear tracking and seamless CRM integration. It's less ideal for organizations needing deep video conferencing features or highly customized workflows beyond voice and messaging . It's realtime call analytics and call routing makes it great for high volume call center Incentivized Verified User Anonymous Read full review
Pros	SAN Softwares No answers on this topic	TeleCMI Technologies Private Limited seamless call routing CRM integration call recording and monitoring Realtime analytics and report Incentivized Verified User Anonymous Read full review
Cons	SAN Softwares No answers on this topic	TeleCMI Technologies Private Limited Mobile app functionality User interface complexity Limited customization for report Incentivized Verified User Anonymous Read full review
Usability	SAN Softwares No answers on this topic	TeleCMI Technologies Private Limited The platform is intuitive and feature-rich, making it easy to manage call, track performance and integrate with CRM. However that slight room for improvement is simplifying the dashboard for new users and enhancing mobile experience. The learning curve is short for most team members, and support resources are readily available. Incentivized Verified User Anonymous Read full review
Alternatives Considered	SAN Softwares No answers on this topic	TeleCMI Technologies Private Limited Telecmi offer more modern, user-friendly interface with real time analytics, better uptime, and seamless API integration compared to MyOperator and knowlarity. It's ideal for start ups a nd heavy tech- savy teams needing flexibility and fast deployment. We choose telecmi for its reliable performance, intuitive features and cost-effective scalability. Thier support team is also highly responsive Incentivized Verified User Anonymous Read full review
Return on Investment	SAN Softwares No answers on this topic	TeleCMI Technologies Private Limited Increased team efficiency Improved customer experience Cost saving and ROI Incentivized Verified User Anonymous Read full review
ScreenShots	SanCCS Screenshots	TeleCMI Screenshots