Platform designed to listen for brand mentions and then engage with customers regarding customer service issues. Includes tools for collaboration within teams or across organizations to resolve issues efficiently.
N/A
Pricing
SAP Cloud for Social Engagement
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP Cloud for Social Engagement
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
—
More Pricing Information
Community Pulse
SAP Cloud for Social Engagement
Considered Both Products
SAP Cloud for Social Engagement
Verified User
Administrative Assistant
Chose SAP Cloud for Social Engagement
SAP Cloud for Social Engagement's analytic capabilities proved far more financially viable than that of Cvent or Oracle's capabilities.
SAP Cloud for Social Engagement allows me to find clients and vendors by targeting key words within social media messages and sort them by …
The SAP solution is more complete than others because it includes capabilities for social media listening, real-time social media message response, social profiles and history, and analytics in one system.