SAP Jam vs. Virola Messenger

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

Incentivized

This is fantastic for offices that have employees working from home. It is a much cleaner and easier way to discuss projects or even have informal conversations. However if all employees are working from the same office, the features are limited as conversation, screen sharing, and task management are less valuable.

Incentivized

• Easy to setup.
• Template-based group creation.
• Permissions are either inherited or set at the group-level by group owners.

• Secure chatting
• Chatrooms
• File transfer/ sharing

Incentivized

• Multiple selection limitations
• Error proofing in wrong command
• Multiple time confirmation
• Multiple time checkbox

Incentivized

• A cleaner interface.
• More intuitive for older generations.
• Customizable notification tones

Incentivized

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Incentivized

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Incentivized

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Incentivized

We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.

It's really early to judge Virola's capabilities with other offerings or tools in the marketplace but with the set of features the tool offers at the moment at the negligible price it can surely be counted as a dark horse to make its way through to be one of the best. Provide that it has the ability to support larger teams, it can really be successful in the future.

Incentivized

• Automation in process
• Ease of communication
• Lack of change notification
• Lack of multiple selection search

Incentivized

• Kept everyone in the loop
• Allowed for seamless project discussions from inside and outside the office.
• Great way to share screens which was very important.

Incentivized