Sales Performance Management solutions from SAP SuccessFactors vs. Synygy

SAP Sales Performance Management from Success Factors works great if the incentive calculation is simple. However, if it contains a lot of constraints and filters or is dynamic, it is not friendly to changes or complexity in terms of configuration and time to calculate the incentives. The advantages of using SAP Sales Performance Management are that the process is controlled, the data is in the cloud, and the roles and permissions make it more secure.

Incentivized

It's possible to use spreadsheets to calculate and manage incentive payments, but for a larger organization with multiple sales plans I highly recommend Synygy.

Incentivized

• Configurable out of the box.
• Allows for complex compensation rules (Rate tables, MDLTs, etc).
• Has the ability to build cross-channel (non-hierarchy) relationships. For us, this is very powerful.
• Can build a large data warehouse of commissionable data.
• Speed to market can be as fast as minutes.

• Accurate and detailed incentive calculation.
• Managing a large amount of data.
• Excellent customer service.

Incentivized

• Using names to reference payees in the compensation platform, instead of their ID
• Allow an Advisor to see their compensation as well as how their employees compensation without requiring to proxy
• Expose all variables within the application to the dashboard, to allow them to be used for data insights, without requiring any extra work.

Incentivized

I would use this product if it were needed due to very complex plans/organization

My rating is because even though the system works well and has many good features as far as the regular hierarchy, ability to enter fixed variables and the use of rate and lookup tables, there are few sticking points. The custom hierarchy is not easy to use as it is not just point and click. Also, the rule writing is difficult and requires a lot of testing to ensure the results are what you are expecting to calculate or pay.

Incentivized

SAP SuccessFactors is better than the Accord Sales Execution Platform because the automation it provides is something out of the box for us. Which was very much less with Accord, and customization according to our need is better than that also. So we can focus on sales and do not need to worry about anything else.

Incentivized

• The efficiencies gained by moving from reports and spreadsheet alone has earned us a positive ROI.
• SAP Commissions speed to the market allows us to quickly and cheaply change our direction to meet market demands.
• Our sales force's engagement has drastically improved. We are now paying monthly instead of quarterly and have earned their trust.