SAP Service Cloud vs. Sunrise Customer Service Management
SAP Service Cloud vs. Sunrise Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A | |
Sunrise Customer Service Management | N/A | Sunrise Customer Service Management is a help desk / ticketing platform, handling the entire service lifecycle. | N/A |
SAP Service Cloud | Sunrise Customer Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SAP Service Cloud | Sunrise Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons |
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SAP Service Cloud | Sunrise Customer Service Management | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SAP Service Cloud | Sunrise Customer Service Management | |
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Likelihood to Recommend | 8.6 (74 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (2 ratings) | - (0 ratings) |
Support Rating | 5.5 (1 ratings) | - (0 ratings) |
Ease of integration | 7.4 (42 ratings) | - (0 ratings) |
SAP Service Cloud | Sunrise Customer Service Management | |
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Likelihood to Recommend | SAP | Sunrise Software Ltd. No answers on this topic |
Pros | SAP | Sunrise Software Ltd. No answers on this topic |
Cons | SAP | Sunrise Software Ltd. No answers on this topic |
Likelihood to Renew | SAP | Sunrise Software Ltd. No answers on this topic |
Support Rating | SAP | Sunrise Software Ltd. No answers on this topic |
Alternatives Considered | SAP | Sunrise Software Ltd. No answers on this topic |
Return on Investment | SAP | Sunrise Software Ltd. No answers on this topic |
ScreenShots |