What users are saying about
6 Ratings
2 Ratings
6 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

ScaleFactor

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
Kelly Graves | TrustRadius Reviewer

Zeni

Zeni is well suited for any organization that needs accounting work. They have been great for us since we are in the SaaS space and they adjusted our accounts to reflect SaaS needs and metrics. So far I think Zeni would be a fit for any size of company. I think it would be great to start out with Zeni so that you have them in place as you grow.
Trey Davis | TrustRadius Reviewer

Feature Rating Comparison

Security

ScaleFactor
9.7
Zeni
10.0
Single sign-on capability
ScaleFactor
9.7
Zeni
10.0
Role-based user permissions
ScaleFactor
Zeni
10.0

Reporting & Analytics

ScaleFactor
9.2
Zeni
10.0
Dashboards
ScaleFactor
8.0
Zeni
10.0
Standard reports
ScaleFactor
9.5
Zeni
10.0
Custom reports
ScaleFactor
10.0
Zeni

General Ledger and Configurable Accounting

ScaleFactor
9.1
Zeni
10.0
Accounts payable
ScaleFactor
9.9
Zeni
10.0
Accounts receivable
ScaleFactor
10.0
Zeni
10.0
Cash management
ScaleFactor
5.0
Zeni
10.0
Bank reconciliation
ScaleFactor
10.0
Zeni
10.0
Expense management
ScaleFactor
10.0
Zeni
10.0
Multi-division support
ScaleFactor
8.1
Zeni
Regulations compliance
ScaleFactor
9.5
Zeni
10.0
Electronic tax filing
ScaleFactor
10.0
Zeni
10.0
Self-service portal
ScaleFactor
8.0
Zeni
10.0
Standardized Processes
ScaleFactor
10.0
Zeni
10.0
Primary and Secondary Ledgers
ScaleFactor
Zeni
10.0
Intercompany Accounting
ScaleFactor
Zeni
10.0
Journals and Reconciliations
ScaleFactor
Zeni
10.0
Enterprise Accounting
ScaleFactor
Zeni
10.0
Configurable Accounting
ScaleFactor
Zeni
10.0

Inventory Management

ScaleFactor
6.5
Zeni
Inventory tracking
ScaleFactor
6.5
Zeni

Customization

ScaleFactor
5.0
Zeni
Plug-ins
ScaleFactor
5.0
Zeni

Pros

ScaleFactor

  • Delivering accurate financials quickly at the close of each month.
  • Getting small business's organized and set up for success.
  • Providing infrastructure and support at a fraction of the price of in-house talent.
Anonymous | TrustRadius Reviewer

Zeni

No answers on this topic

Cons

ScaleFactor

  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
Anonymous | TrustRadius Reviewer

Zeni

No answers on this topic

Usability

ScaleFactor

No score
No answers yet
No answers on this topic

Zeni

Zeni 10.0
Based on 1 answer
Zeni is really simple and straightforward to use. I've never had any issues locating the information that I needed.
Trey Davis | TrustRadius Reviewer

Support Rating

ScaleFactor

No score
No answers yet
No answers on this topic

Zeni

Zeni 10.0
Based on 1 answer
The Zeni team has always been quick to respond and get on a call if needed.
Trey Davis | TrustRadius Reviewer

Alternatives Considered

ScaleFactor

No answers on this topic

Zeni

We used Bench.co before switching to Zeni- our books were often not available when promised, we had issues with duplicate transactions, and we had serious communication issues when trying to file our taxes. Zeni corrected our books and got our taxes filed quickly and seamlessly.
Trey Davis | TrustRadius Reviewer

Return on Investment

ScaleFactor

  • Speed of back-office business activities has sped up significantly. Better decisions made faster.
  • Organizing and standardizing pesky aspects of running a business like employee expense tracking and accounts payable bill entry.
Kelly Graves | TrustRadius Reviewer

Zeni

No answers on this topic

Screenshots

Pricing Details

ScaleFactor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScaleFactor Editions & Modules

Additional Pricing Details

Zeni

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zeni Editions & Modules

Edition
Bookkeeping Plan$299.001
Full Service Plan$549.001
CFO Plan$1,149.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ScaleFactor
8.7
Zeni
10.0

Usability

ScaleFactor
Zeni
10.0

Support Rating

ScaleFactor
Zeni
10.0

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