Schedulicity vs. Timely Booking and Client Management Software

Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.

Incentivized

I've researched a lot of salon software, and Timely was the top-of-the-line software that does it all compared to competitors. It has a friendly interface, offers easy ways to communicate with clients via text and emails, and provides insights and reports, so it indeed does everything you need for booking software. On top of that, it's cloud-based, so say goodbye to only accessing your appointment book through your computer at the salon.

Incentivized

• Your access data is stored in a secure environment.
• Ease of use to make transfers at the entrance and exit.

• Integration with Google Calendar allows avoiding double ups
• Automatic appointment bookings with SMS reminders
• Xero integration and Automatic Invoicing, Payments and Partial Reconciliation
• Multiple Staff Members to be booked
• Facebook Integration, allows people to book from Facebook

Incentivized

• I would like the ability to search the schedules of all tutors for the next available opening.
• When scheduling a provider off for a day or if the provider is sick, I would like the program to ask me if I need to cancel all appointments for the provider and allow me to give a message to the client why it is being canceled.
• Office closed messages. - If I close the office for a week because of vacation, spring break, etc... I would like Schedulicity to cancel all the appointments on the specified dates and give me the option to send a message to my client's explaining why we are closed. Currently, I need to go into each individual provider and mark the days off and then go into each provider's schedule and cancel each appointment. It takes a long time to do this with 14 employees. It would be easier to indicate the business is closed, cancel all provider's appointments on those days, and then have an option to send a notification to clients indicating why the center is closed.

Incentivized

• UI/UX
• Cloud based system
• Has to be more customer friendly

Incentivized

The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.

Incentivized

This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.

Incentivized

Timely is by far the most user-friendly and fun to use. It's got a great interface, works on iPads, and training is super easy for the team. Other software is clunky and takes too long to set up and train the team to use.

Incentivized

• It will allow you to present results to the worker and to the Inspection.
• Allows convenient application approvals.

• Bragging rights, yes. Always cool to tell how automated your business is.
• ROI, no. In our case, it wasn't worth the time spent in integration into the website, system setup, plus subscription fee. However, take into account, that High-Value Professional Services is a wrong industry for this product.
• Convenience and confidence that there will be no double booking across G Suite and Timely was tested and were really handy at the times.
• No ability to use our own SMTP. If your server has Anti-Spoofing DKIM and etc., setting it up with Timely was a nightmare as support had no idea. So a lot of emails were going to Spam on the client's side.

Incentivized