SchoolAdmin vs. Tyler SIS

SchoolAdmin has been great to work with and the advantages of the product definitely outweigh the disadvantages. With the frequent turnover in admissions offices, it is nice to have a product that is simple to use, easy to train on, and easy to learn quickly. Also, customer support has been great, and we really put them through their paces and they never complain. They also use their support team to help train you - not just give you a fish, but teach you to fish so you can problem solve on your own.

Incentivized

When it comes to tracking grades and attendance or even just entering grades and attendance, this has been the best system I have used in fifteen years in education. The administrative side has many features and tools that allow us as a school or district to identify students that would benefit from specific interventions. Overall, it has been a great product for us. I am not aware of any scenarios where Tyler SIS is less appropriate than other products.

Incentivized

• The online application and checklist - because it is highly customizable, fairly intuitive, and quite effective for managing all the moving parts of our application process.
• The online enrollment checklist, forms, and contract - because of the level of customization, the level of professional appearance, the ease of tracking and managing students in the enrollment process, the integration it provides to our FACTS billing and payment system.
• The communications system - because of the possibilities for both internal and external communications are so vast, the ability to produce highly customized, personalized, and segmented emails, text messages, and/or physical letters, and the relative ease of use.

Incentivized

• Keeps information secure, safe, and encrypted.
• Student information is easy to navigate when needed by authorized users.
• Allows for teachers to have their classes organized to take attendance easily.

Incentivized

• Not as flexible as we sometimes need the features to be.
• Data and historical information is not terribly accurate, which means we cannot use it for reporting.

Incentivized

• So many features, many we don't know how to use.
• We have had regular issues with the website not working.
• Comment system for report cards needs sorting (or a search option).

Incentivized

Blackbaud's enrollment management product, OnBoard, was extremely clunky and did not support an online review process. The CRM was also not great. The only benefit of it was that it was a seamless experience, as Blackbaud is our academic software. The import/export from SchoolAdmin into/from Blackbaud has been no problem.

Incentivized

I am not familiar with another software system as I have only been in the organization when they have used Tyler SIS

Incentivized

• Customer satisfaction with our CRM is up.
• Completion of applications is up.
• Office use and satisfaction with the product internally is way up!

Incentivized

• There are so many features that we have not had to buy additional products (so it saves us money).
• Tyler SIS also makes things easier for parents by consolidating all information they need.
• There have been many times where the website has been down, and it essentially shuts us down until the issue is resolved.

Incentivized