SecurID, a company and solution suite from RSA, is an identity and access management suite supporting access management, authentication, and identity governance.
$2
per month per user
Tools4ever UMRA
Score 9.0 out of 10
N/A
New York software company Tools4ever offers a suite of identity management and access (IAM/IdM) tools, for single sign-on (SSO), password management, access control and authorization, and more, with the User Management Resource Administrator, or UMRA.
Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.
It is very well suited for tying multiple systems and services together, allowing for exchanges of information and account management. I'm not sure of instances that it is not well suited since solution was recommended by folks in education. With that being the case it suited our needs quite well.
Imports students and staff into our Active Directory and email system.
It manages those same accounts, disabling accounts for folks who have left, and creating "Windows" when accounts should be enabled.
It interacts with our Microsoft AD and our student management software seamlessly. Once accounts are in our AD environment, our student management and other systems create new email accounts automatically for us.
Slow to provide updates to latest operating system versions.
While the GUI is clean and easy to use, it does look very dated.
There is not an option for a temporary code to log in. It would be nice for situations where you are at a remote site but don't have your device (laptop, phone, etc.) with you, as well as other situations.
We have been attempting to get single sign on for students, so they have the ability to change their passwords on their own. The documentation of this process is very dated, and often support isn't even aware that their site issues/ references those older documents.
During the initial buildup of our server Tools4ever UMRA support was a bit hit and miss, but I will say our ongoing support has been very good.
Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
Overall MS AAD is good but we have had a few too many reliability issues with the product that have lead to enterprise authentication outages over the last year. The Senior executives have a preference on Securid to be more reliable than MS AAD. SecurID does a better job in Integration for legacy on-premise applications for instance.
Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance.
Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system.
RSA SecurID has helped us with our compliance audits.
We save considerable work hours by a multitude of staff having the system manage and generate accounts for us on a daily basis.
We have some peace of mind knowing accounts for staff and students who leave our district can no longer gain access to our systems because it automatically disables those accounts.
Because of the way the system interacts with input that is put in, it automatically creates logical positions which dictate different levels, meaning it automatically sets up when staff gain access and lose access depending on the position they are filling.
