SellerApp vs. Solid Commerce

SellerApp helps me with the latest updates about my amazon business through timely alerts. It allows me to manage my account daily. I get regular metric updates about my Amazon account by mail which I can access from anywhere. This feature has helped me make quick changes to increase my total profitability

Solid Commerce may be helpful for small businesses that want to reach from one marketplace to become multi-channel based. However, I would recommend short contracts, long trial periods, request a teammate with 2+ years experience at the company and don't be afraid to communicate your needs. I do feel there is a place for the company in the marketplace, it is less expensive than most, it has a lot of benefits in segmentation and pricing needs, but it can lack in reliability and is not as reactive to customers for an e-commerce market.

Incentivized

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• Helped in reducing ad spending by bringing down ACoS and eliminating negative keywords. Also Focus on parameters such as match type, bid amount, and competition.
• SellerApp's Amazon Keyword Research tool helped in identifying and targeting all customer search terms for maximum visibility.
• Helped in increasing Amazon PPC sales with regular optimization and refining the campaign performance.

• It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
• It allowed for multiple skus to change price.
• It allowed for SKU segmentation and multiple attribute tagging.
• When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Overall, it’s a great tool but one aspect they can improve on, is the speed of the extension. It takes a few moments to load.

• As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
• At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
• We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
• We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

SellerApp has leveled up our PPC game to a great extent. There are a lot of platforms out there that offer the same services. And having tried a couple of them before SellerApp, We can safely say that we are most satisfied with SellerApp's professionalism and expertise. It is an all-in-one tool for Amazon Seller.

ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment that is higher then Solid Commerce. However, we are about 10 months in and not once have we lost connection with ShipStation or not been able to print pick tickets

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• With SellerApp's tools and optimization techniques, we were able to decrease our ACoS and generate a high ROI. On the whole, it has been really efficient
• SellerApp is the wisest choice when it comes to Amazon PPC Management. It has been providing us with PPC data that helped us execute the right actions to reach our target ACoS.

• They helped us grow significantly from a small e-comm business to almost triple our size in four years.
• They led us to know where our breaking points are in a same day service oriented environment.
• They have great segmentation of SKUs and different pricing options of SKUs.
• They did have some creative thinkers to help their customers but I wouldn't know if they are still there.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info